This topic has 9 replies, 4 voices, and was last updated 8 years by Abe.

  • Author
  • #51093
     somendrakm
    Participant

    hi i am getting 500 internal server everytime i try to do something like update or creating pages, add plugin, preview page, it happen anytime.

    i have vps server in bluehost. with 4gb ram also i allotted 512php memory size through whm but it not solving issue.

    Below are plugin which i am using.

    • Coming Soon Page & Maintenance Mode by SeedProd
    • Contact Form 7
    • Custom Meta Box Template
    • Easy Social Share Buttons for WordPress
    • Gravity Forms
    • K Elements
    • MailChimp for WordPress Lite
    • Paid Memberships Pro
    • Revolution Slider
    • Sabai + Sabai Discuss or BBpress i tried both getting error in both plugin need this for support client
    • Simple 301 Redirects
    • Sitemap
    • Taxonomy Metadata
    • Ultimate Addons for Visual Composer
    • WooCommerce
    • WooCommerce Subscription Downloads
    • WooCommerce Subscriptions
    • WordPress SEO
    • WPBakery Visual Composer

    all of this are latest version and wordpress is also latest version.

    Thankyou

    #51216
     Abe
    Keymaster

    Hi, try to set WP_DEBUG to TRUE in wp-config.php so you see the actual error. It could be related to php memory limit that should be set to recommended 128MB value

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #51319
     somendrakm
    Participant
    This reply has been set as private.
    #51340
     Abe
    Keymaster

    please check server logs since some errors should occur but you can’t see them

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #61358
     Lamarbr
    Participant

    I’m having same problem

    #61380
     somendrakm
    Participant

    this is not resolved till yet allotted all vps server memory to my site and this issue came again and again site running very slow. @lamarbr can i ask one question which hosting you are using like i am using bluehost for vps also what PHP 5 Handler you are using ?

    #61385
     Lamarbr
    Participant

    I’m using Godaddy VPS now, with the same issue I seen in my bluehost VPS. The problem is not the Server it’s the theme, I tried other themes with given plugins no problem noted. Not sure whats going on.
    Lamarr

    #61391
     Abe
    Keymaster

    Hi there. We are releasing Kleo 3.0 these days so please update and see if that erorr occurs again but should not be anytyhing related to the theme since we haven’t encountered this issue. If you get the 500 erorr on totally different actions then my guess is that is something related to hosting and please recheck the php max allowed memory. Also to you can check server logs and see what is the error about so we can help you

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #66782
     trsl2
    Participant

    I have had the internal server error 500 come up for the last 48 hours which has prevented me from logging into wp-admin. I contacted my service provider who managed to get in and deactivate kleo and they advised me to reinstall kleo which I did. But the problem has since re-occured. This is a nightmare. Please advise.

    #66783
     Abe
    Keymaster

    Hi please see this topic and update to Kleo 3.0.4 https://archived.seventhqueen.com/forums/topic/fatal-error-6

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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