This topic has 6 replies, 2 voices, and was last updated 8 years by Abe.

  • Author
  • #95960
     panda32
    Participant

    ok, so this is the second time I have installed the theme, deleted all the files on the first installation because I keep getting a 500 internal server error.

    Followed the installation video, and now when setting buddypress all I get in the admin is 500 internal server error.

    Any help would be great…..

    #95961
     panda32
    Participant

    also admin, could you remove the pop up you have on this forum about support. It comes up every time you load a page….

    #95962
     panda32
    Participant

    ok I have found the issue, buddypress is causing the 500 internal server error. Any ideas on how to fix?

    #95968
     panda32
    Participant

    ok I have done it.

    any one else has any problems its the memory limit.

    if you have these in your cpanel you can do it yourself.

    1. Log into the cPanel account you want to make the changes to
    2. Click “Select PHP Version”
    3. Change the current version from Native to another version from the drop-down list. We would suggest 5.4 for compatibility
    4. Click “Set as current”
    5. Click “Switch to PHP Settings”
    6. Click the value(s) you want to update, then enter a new value
    7. Click Save to complete.

    #96017
     panda32
    Participant

    thought I had cured this problem, now cant access the site at all……….

    #96018
     panda32
    Participant

    is there any one on this forum at all? am I having a conversion to my myself.

    #96068
     Abe
    Keymaster

    hi there, sorry for the late reply. You should use a newer 5.x version and that error should be related to PHP memory limit setting and you should set it to recommended 128MB. Try to talk at your hosting since that could be restricted to be changed by you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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