Hi,
Please download the attached image (below) and then try the following
– Go to WP Admin > Theme Options > Layout Settings > Option ‘Background Image’
– Click the remove button to delete the image that already exists
– Now click on the upload button and select the file you downloaded from this reply
– Once upload save your changes and purge your website cache, CDN and front-end cache (Ctrl+F5)
This should resolve the issue for you. If it does not then please update this ticket, in a private reply, with newly created admin credentials for your site so I can check it out.
Thanks,
Kieran
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