This topic has 8 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #166582
     rizaldirnm
    Participant

    Hello, help me.

    I dont know its issues or my bad.

    I test my site, I create account with facebook login as “Rizaldi”, all good done. Then basically I direct to my profile “Rizaldi” page. and then I try to login as Key Master (admin) in another laptop. Sometimes I test page per page in “Rizaldi”‘s Account suddenly the site switch account as Key Master (admin) in profile but with Log Out condition.

    In summary sometimes if any 2 account or more login in the site there is something problem, sometimes log out, switch account.

    please respon, I will be patient to wait.

    Best Regards,

    #166600
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #166612
     rizaldirnm
    Participant

    how can I do that?

    #166686
     Radu
    Moderator

    Hi,

    Somehow you are using same email address? most sure yes, just change the wp admin account email with a different one than the facebook account one

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #166972
     rizaldirnm
    Participant

    Hi Radu, thankyou for your reply.
    But I create an account with another email (email in facebook) And always switch account if 2 or more account login in in my site. please help me.

    Best regards,

    Rizaldi

    #166985
     rizaldirnm
    Participant

    Look my case:
    Laptop 1: I Login in my laptop with facebook.
    Laptop 2: In same time in my another laptop or smartphone I visit http://papalla.id/ after page site is open I look like Already logged in (with account in laptop 1) but I never login in latop 2.

    I try to login without facebook but I have same problem too.

    Please help me.

    #167064
     Radu
    Moderator

    Hi,

    I isee,

    There it’s an issue I’ve logged in via Facebook on your site but then I wasn’t able to log out because of the marked error, there its normal to have 403 on wp-login.php page width logout parameter, try to ask this on the hosting support cuz this isn’t related to KLEO theme.

    Also you can to de-activate the plugins and to test again.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #167257
     rizaldirnm
    Participant

    hi,
    thankyou Radu.
    I’d try to call my host. thankyou before.

    best regards.

    Rizaldi

    #167426
     Radu
    Moderator

    Hi,

    Ok,
    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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