This topic has 7 replies, 3 voices, and was last updated 10 years by sharmstr.

  • Author
  • #11791
     gp8778
    Participant

    Dear Sirs,

    We have the following error message;
    Hi! Please activate your copy of the Revolution Slider to receive automatic updates & get premium support.

    we have followed the instructions and checked for the Purchase code necessary but there is no way to find the “download” as shown in this link; http://www.themepunch.com/home/plugins/wordpress-plugins/revolution-slider-wordpress/where-to-find-the-purchase-code/

    we thus cannot activate Revolution Slider.

    What are we doing wrong?

    thanks a lot for your feedback.

    Kindest regards,

    Gérard.

    #11795
     sharmstr
    Moderator

    +1 Same issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #11835
     gp8778
    Participant

    Dear Sharmstr.,

    Can you be so kind to tell me how your solution can be implemented?

    Thanks a lot,

    Gérard

    #11842
     sharmstr
    Moderator

    I haven’t found a solution. I was merely saying that I have the same problem as you.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #11850
     Abe
    Keymaster

    Hi there,
    Since Revolution Slider is provided with the theme, you do not have a purchase code so there is no action you need to take.

    It also says this in that page:
    Not activated Plugin Users should contact the Theme Author for Updates and for Support.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #11856
     sharmstr
    Moderator

    But I cant get rid of that annoying message in the admin screen. If you click dismiss it doesnt go away.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #11858
     Abe
    Keymaster

    If it is still showing do this small hack:
    – go to /wp-admin/options.php
    – search for revslider-valid-notice and set to true
    – Save changes from bottom of the page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #11860
     sharmstr
    Moderator

    I actually had to add that option to the db. Must have not installed correctly. Also, I had to set ‘revslider-valid’ to true to get rid of the message. Thanks for the assist.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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