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December 9, 2016 at 07:59 #146529excellinsParticipant
Hi 7th queen, please i need help. in the “show” button of my activity stream the term “updates” displays twice and when i click each it shows two different updates. how can i make it such that just one “update” is there instead of two and when that one is clicked it shows all updates.
Attachments:
You must be logged in to view attached files.December 10, 2016 at 04:43 #146622LauraModeratorHello, if you are using another plugin that adds it there then its normal that happens. What you could do is rename it, find the plugin that is adding it by deactivating some and checking if it disappears. Then use Loco Translate plugin to change the string “Update” to something else 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
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Always happy to help you 🙂
December 11, 2016 at 23:37 #146683excellinsParticipanti deactivated all plugins and none caused the issue. also i dont know how to rename with loco translate. i dont even know what to rename it to because it it still gives updates but a different update from the othger
December 12, 2016 at 20:54 #146821LauraModeratorHello, please share access so i can check it out 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 16, 2016 at 01:12 #147188LauraModeratorHello, looks like the second updates are for rtmedia photo uploads, using loco translator, try to find “Updates” at rtmedia, click SYNC twice and if you do not find it please make me an admin so i can access the backend 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
December 19, 2016 at 06:57 #147396LauraModeratorHello, what is the url of your admin area? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 5, 2017 at 23:48 #148992LauraModeratorFixed, used loco translator to edit rtmedia
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 9, 2017 at 03:40 #149225LauraModeratorGlad to help 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 14, 2017 at 15:48 #149788excellinsParticipantHey, Laura please sorry to bother you. after updating my wordpress i still see rtMedia updates instead of Media updates please can you help check it out?
January 17, 2017 at 01:31 #149939LauraModeratorHello, can you share ftp?
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 19, 2017 at 06:26 #150182LauraModeratorHello, i mean ftp to access website files 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 25, 2017 at 07:44 #150697LauraModeratorHello, yes, cpanel works fine if it has file manager 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 31, 2017 at 13:00 #151506LauraModeratorHello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
January 31, 2017 at 18:52 #151547RaduModeratorHi,
This isn’t a theme problem… those kinds of queries are not covered by support but use this selector
COPY CODEoption[value=rtmedia_update]{display:none;}
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionFebruary 1, 2017 at 10:50 #151596excellinsParticipantOk thanks Radu, but will that code also hide media updates from rt media from displaying? or when “update” is clicked it will display all media
February 2, 2017 at 19:33 #151747RaduModeratorIT should be not, use this instead
div#subnav option[value=rtmedia_update]{display:none;}
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionFebruary 9, 2017 at 16:22 #152482excellinsParticipantHey Radu thanks for you help… Using this code hid all image updates from displaying… like is there a way to change the name rt Media updates to just Media updates? so that instead of the user seeing rtmedia updates the [person sees media updates
Attachments:
You must be logged in to view attached files.February 12, 2017 at 20:26 #152730RaduModeratorPlease search or ask this on the rtmedia forums
Cheers
R.Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution -
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