This topic has 25 replies, 3 voices, and was last updated 7 years by Radu.

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  • #146529
     excellins
    Participant

    Hi 7th queen, please i need help. in the “show” button of my activity stream the term “updates” displays twice and when i click each it shows two different updates. how can i make it such that just one “update” is there instead of two and when that one is clicked it shows all updates.

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    #146622
     Laura
    Moderator

    Hello, if you are using another plugin that adds it there then its normal that happens. What you could do is rename it, find the plugin that is adding it by deactivating some and checking if it disappears. Then use Loco Translate plugin to change the string “Update” to something else 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

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    Always happy to help you 🙂

    #146683
     excellins
    Participant

    i deactivated all plugins and none caused the issue. also i dont know how to rename with loco translate. i dont even know what to rename it to because it it still gives updates but a different update from the othger

    #146821
     Laura
    Moderator

    Hello, please share access so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147014
     excellins
    Participant
    This reply has been set as private.
    #147188
     Laura
    Moderator

    Hello, looks like the second updates are for rtmedia photo uploads, using loco translator, try to find “Updates” at rtmedia, click SYNC twice and if you do not find it please make me an admin so i can access the backend 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #147193
     excellins
    Participant
    This reply has been set as private.
    #147396
     Laura
    Moderator

    Hello, what is the url of your admin area? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #148875
     excellins
    Participant
    This reply has been set as private.
    #148878
     excellins
    Participant
    This reply has been set as private.
    #148992
     Laura
    Moderator

    Fixed, used loco translator to edit rtmedia

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #149019
     excellins
    Participant

    Thanks Laura! i really appreciate this

    #149225
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #149788
     excellins
    Participant

    Hey, Laura please sorry to bother you. after updating my wordpress i still see rtMedia updates instead of Media updates please can you help check it out?

    #149939
     Laura
    Moderator

    Hello, can you share ftp?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #149954
     excellins
    Participant
    This reply has been set as private.
    #150182
     Laura
    Moderator

    Hello, i mean ftp to access website files 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #150408
     excellins
    Participant
    This reply has been set as private.
    #150697
     Laura
    Moderator

    Hello, yes, cpanel works fine if it has file manager 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #151169
     excellins
    Participant
    This reply has been set as private.
    #151506
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #151547
     Radu
    Moderator

    Hi,

    This isn’t a theme problem… those kinds of queries are not covered by support but use this selector

    COPY CODE
    
    option[value=rtmedia_update]{display:none;}
    

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #151596
     excellins
    Participant

    Ok thanks Radu, but will that code also hide media updates from rt media from displaying? or when “update” is clicked it will display all media

    #151747
     Radu
    Moderator

    IT should be not, use this instead

    div#subnav option[value=rtmedia_update]{display:none;}
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #152482
     excellins
    Participant

    Hey Radu thanks for you help… Using this code hid all image updates from displaying… like is there a way to change the name rt Media updates to just Media updates? so that instead of the user seeing rtmedia updates the [person sees media updates

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    #152730
     Radu
    Moderator

    Please search or ask this on the rtmedia forums

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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