This topic has 54 replies, 3 voices, and was last updated 10 years by 
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Hi,
Yes, it’s private,
Man the problem is caused by a plugin as how i said first time… see this video : https://drive.google.com/file/d/0Bxo5b6iHWRMwaVNpbHZFaGNpQUU/view
I was able to set equal height to the blue boxes from here : http://www.randomstudentdrugtesting.com/home-2/
Please enable plugins one by one to identify what causes this…
Now only plugins that are activated are K-elemens and Visual composer, make some tests to see if it works.
LEt me know when you find the problematic plugin.
Cheers
Radu
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI disabled those plugins…Now no text is saving and everything that was written was deleted….why is this happening?? Sorry, I’ve been working on this for a month!!!
Deactivating all the plugins but those two works to save it, but I’m still having issues…
Also, I never got how to add an overlay over the background image…which was why I first posted here.
Hi, you should find what plugin causes the problem that not allows you to save changes in VC… after you find the problematic plugin you can tell me about that… but you should to find it
Regarding to this
Now no text is saving and everything that was written was deleted
Strange because all that texts and settings are saved into database, try to revert an old revision of that page…
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionI know that. I did that and I can save now, but it deletes all the text. “Strange because all that texts and settings are saved into database, try to revert an old revision of that page…” sorry but that doesn’t help my case at all…no text is showing up.
I disabled every plugin but those two and it still isn’t working…really, this has taken way to long. On top of it, why am I even having to deal with this? These are basic functions that should just work! Please help me.
I went back to a earlier version and restored it…The text came back, but I realized it goes away when I click “Equal Height.”
Could you please fix this then let me know when it’s fixed? This has taken about a month to fix. That’s ridiculous. This theme is pretty terrible if it can’t do it’s basic functionality and my review will reflect this.
Maybe it’s something that we don’t properly understand, can you please post a screenshot and mock it up with the overlay that you want it so I can get to what you’re referring to ?
Also if you have any issues beside the background overlay one, please explain me in depth details so I can help you fix them.
Looking forward.
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionThis is just one problem (photo attachment 1). On the sides you can still see the normal photo…I’d like to add an overlay on that image.
Now, MAIN issue resides in the text NOT saving on this page. If you go into the backend of my page (http://www.randomstudentdrugtesting.com/home-2/), you can see text boxes below the slider (attachment 4). There are even text boxes in each of these boxes (photo attachment 2). This is the text supposed to be in it (photo attachment 3).
Sorry, can you mark that last post as private?
Also, I’ve sent the login credentials for our site in past posts in this thread to Radu…Please use that in order to log into the backend of our site.
Hi,
For having an full section background, and then another background over that, and just after those two the content I recommend you to use Visual Composer and add a row inside another row, and just after add the content. This way you will have 2 rows overlapping and you’ll be able to set backgrounds for both of them.
I’ve also observed the issue you have with the Visual Composer text element, where the text doesn’t get saved, and all I can tell is that this is not coming from our theme. As Radu previously said, most probably this issue is the result of a conflict between Visual Composer and some other plugin that you have added into your site.
If you say you really deactivated all your plugins, then I recommend you to reinstall the main Kleo theme, and to be sure that you didn’t made any custom modifications in the child theme that might affect the backend editor.
Let me know how it works.
Cheers
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionHi,
This is giving me bugs too (see attachment 1). One is in the row still, but falls to the left. The other two boxes (below and to the left), are below the row I put them in…You can see how it looks on the page itself with attachment 2. I’m not sure why this is happening.
I tried this…didn’t work. Please advise.
If this doesn’t work by the end of this week, I’m going to swap out this theme for another one and rate this theme poorly.
I have saved the page content in a txt file, deleted everything from the page, and tried to re-create it from scratch, because most probably you have worked in the text version of the editor and some shortcode tags were broken in the page content ( that’s why the text couldn’t be saved on previous edits as well ).
While trying to recreate the page I have observed that something is not working as it should, because in our theme you can easily and without any issues set background for both rows when you add a row inside another, but it seems the “Ultimate Addons for VC” plugin changes this behaviour and deletes the main row background when this is set with “Inner Container – No” and you set a background for the child row.
I have temporary disabled that plugin and created the page without any issues. Most probably if you reactivate that plugin and edit the page, the background behind the overlay will disappear, you might wanna try open a ticket with them regarding this issue, as I’ve said this works perfectly for us and it’s not an issue from our side.
For future conversations please understand that by putting us deadlines or telling us you’ll leave a bad rating won’t help with anything, we prefer the patient and friendly way for resolving our customers issues, even more when they are not because of our theme.
All the best !
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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