This topic has 7 replies, 4 voices, and was last updated 7 years by Radu.

  • Author
  • #149631
     Dating1
    Participant

    Hi,

    We’d like to add social media profile fields to the few existing ones, how can we do that?

    Also, the phone number does not appear in the top bar.

    Thanks!

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    #149682
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #149743
     Radu
    Moderator

    Hi,

    We have made some changes regarding to this but those will be included in next theme update not the update from today.

    Let me know if is ok.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #149748
     Dating1
    Participant

    That will help make your template better and more competitive, However, what’s the temporary workaround?

    #149912
     Radu
    Moderator

    Hi,

    Please provide FTP details to can have youtube and Instagram fields there until we release the update

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #150003
     Dating1
    Participant

    Hi @Laura @Radu,

    Making the logo bigger, and resizing using CSS will affect the site’s speed (it might be a slight, however we need every nit to be optimized, and cannot start with this approach from the theme developer).

    We have had several more issues, i.e.:

    – Adding a simple youtube to the top-bar: support said it will be implemented in a next update. We needed to insist to get this done, the solution provided was asking for FTP instead of giving a solution we can implement ourselves.
    – We needed to customize the blog layout, instead of at least pointing us into the right direction, we were told to hire a developer.
    – We needed to hide API keys from the theme’s options (most themes we work with, hide them automatically after saving), your support suggested to change the theme’s files (not child) and keep changing them with each update (!!).

    Anyways, please take this as a constructive feedback: SeventhQueen support is not very good, the theme’s options are very limited (suggestion: install Redux framework for the backend, check Flatsome or Avada theme options, they are impressive), mobile header is very unattractive, etc.

    We won’t be going to use SweetDate for this project, and will be requesting a refund from Themeforest, we hope you will accept it. As on the other hand, will be needing to put our remarks as a negative comment. In case you’d like to close this issue too, the Themeforest user that be requesting the refund is this one: Speed_d with associated email address: juan.l@speeddating.mx

    Please let us know your decision, so we can take appropriate steps.
    Cheers!

    #150037
     Abe
    Keymaster

    Hi there, thanks for your feedback.
    Sweetdate is using a modified version of Redux.
    So what is your main problem at this moment? The API key being visible in the backend? If that is the case you can remove those from the Theme options and use Envato Toolkit plugin to manage theme updates.

    If you prefer to use our setting from Theme options we can make that field to display as password.

    Sweetdate has one blog layout, there is no other layout advertised and if you want to change it to something else, you can copy from the parent theme to the sweetdate-child theme all the content-*.php files and make any adjustments as you like. That is update friendly.

    Tomorrow the update is scheduled v2.9.8.2 which includes the youtube, instagram and phone number option to add in the top-bar.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #150122
     Radu
    Moderator

    Hi,
    The sweetdate theme has a new theme update that includes the Instagram and youtube fields.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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