This topic has 20 replies, 3 voices, and was last updated 8 years by Andrei.

  • Author
  • #105368
     tjtigers14
    Participant

    The Advanced Carousel isn’t working on this page: http://www.randomstudentdrugtesting.com/home-2

     

    However, I copied the exact same code from that page and put it on this page and works totally normal: http://www.randomstudentdrugtesting.com/home-3

     

    Can you please fix this? Credentials are in the “Private Details.” Thanks.

    #105742
     tjtigers14
    Participant

    Bump

    #105764
     Radu
    Moderator

    Hi,

    Please check now, it works, the issue comes from the js optimization ( js inline/minify ) see the attached screenshot.

    http://www.randomstudentdrugtesting.com/wp-admin/admin.php?page=ultimate-dashboard#css-settings

    Cheers

    Radu

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    #105809
     tjtigers14
    Participant

    Thanks!

    #105962
     Radu
    Moderator

    You’re welcome

    Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #110893
     tjtigers14
    Participant
    This reply has been set as private.
    #111028
     Radu
    Moderator

    You’re shortcode are not running right now maybe you do some debugging let me know when i can see live example

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #111058
     tjtigers14
    Participant

    What do you mean live example? It’s live right now…

    #111286
     Radu
    Moderator

    When i said that the shortcodes wasn’t working, now what is the problem ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #111291
     tjtigers14
    Participant

    “You’re shortcode are not running right now maybe you do some debugging let me know when i can see live example” Sorry…I think maybe you mean the plugin wasn’t enabled. I reenabled the. The one that was messing up the visual composer plugins was the Easy Tables (vc) plugin. It should be at the “live example” state right now then.

    #111434
     tjtigers14
    Participant
    This reply has been set as private.
    #111435
     tjtigers14
    Participant
    This reply has been set as private.
    #111601
     Radu
    Moderator

    Try to do this

    http://www.randomstudentdrugtesting.com/wp-admin/admin.php?page=ultimate-dashboard#css-settings

    In the page with carousel i see in console this

    ultimate_bg.min.js:1 Uncaught TypeError: Cannot read property ‘left’ of undefined

    Look in visual composer addons for ultimate bg try to disable it

    Cheers

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    #111626
     tjtigers14
    Participant
    This reply has been set as private.
    #111632
     Andrei
    Moderator

    Hi Mate, firstly please don’t blame us for the way other third party plugins works, that’s absolutely not related to our theme or to the scope of this support forum.

    Secondly I couldn’t properly understand from your previous posts whats working and what’s now so please provide me some explicit screenshots pointing out the element and it’s issues.

    Cheers

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    #111711
     tjtigers14
    Participant
    This reply has been set as private.
    #111712
     tjtigers14
    Participant
    This reply has been set as private.
    #112174
     Andrei
    Moderator

    Hi,

    Thanks for the clear details, it helped me to quickly find the issue.

    You will have to go over ftp in you site source and replace the following file with the one attached below.

    “wp-content/themes/kleo/vc_templates/vc_images_carousel.php”

    Cheers

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    #112293
     tjtigers14
    Participant

    Awesome. Worked great. Thanks!

    #113965
     tjtigers14
    Participant

    After I updated my theme this stopped working…I think there’s an issue with your source code. I had to re-upload this.

    #114328
     Andrei
    Moderator

    We’ve not yet released this patch, most probably you had an older version of the theme and just upgraded to the latest available.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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