Advanced Carousel Not Working

[tjtigers14]

The Advanced Carousel isn’t working on this page: http://www.randomstudentdrugtesting.com/home-2

 

However, I copied the exact same code from that page and put it on this page and works totally normal: http://www.randomstudentdrugtesting.com/home-3

 

Can you please fix this? Credentials are in the “Private Details.” Thanks.

[tjtigers14]

Bump

[Radu]

Hi,

Please check now, it works, the issue comes from the js optimization ( js inline/minify ) see the attached screenshot.

http://www.randomstudentdrugtesting.com/wp-admin/admin.php?page=ultimate-dashboard#css-settings

Cheers

Radu

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[tjtigers14]

Thanks!

[Radu]

You’re welcome

Don’t forget to rate our theme 5 stars on Themeforest since it will really help us.

Cheers

Radu

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[tjtigers14]

This still isn’t working now. When I try to add the URLS for the “on click”. I’m adding:
http://www.randomstudentdrugtesting.com/synthetic-urine-guide/
http://www.randomstudentdrugtesting.com/scholarship/

Put a line break in between but still doesn’t work. Please advise.

[Radu]

You’re shortcode are not running right now maybe you do some debugging let me know when i can see live example

Cheers

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[tjtigers14]

What do you mean live example? It’s live right now…

[Radu]

When i said that the shortcodes wasn’t working, now what is the problem ?

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[tjtigers14]

“You’re shortcode are not running right now maybe you do some debugging let me know when i can see live example” Sorry…I think maybe you mean the plugin wasn’t enabled. I reenabled the. The one that was messing up the visual composer plugins was the Easy Tables (vc) plugin. It should be at the “live example” state right now then.

[tjtigers14]

Oh, my question stated that the URLs for the Image Carousel are not working…when I click on slide (attachment 1), it brings up this URL, but doesn’t execute it: http://www.randomstudentdrugtesting.com/home-2/#E-8_aHR0cCUzQSUyRiUyRnd3dy5yYW5kb21zdHVkZW50ZHJ1Z3Rlc3RpbmcuY29tJTJGc3ludGhldGljLXVyaW5lLWd1aWRlJTJGJTJDaHR0cCUzQSUyRiUyRnd3dy5yYW5kb21zdHVkZW50ZHJ1Z3Rlc3RpbmcuY29tJTJGc2Nob2xhcnNoaXAlMkY=

It should go to this URL: http://www.randomstudentdrugtesting.com/synthetic-urine-guide/

The second slide doesn’t do anything at all when I click on it.

…I’m not sure if this is related to the other issue, but I’m not sure why it isn’t working. I’ve disabled all of the plugins and it still doesn’t work. I found out the plugin prohibiting visual composer was Easy Tables (vc), but that’s disabled too.

[tjtigers14]

Maybe the keymaster should look at this one too cause it’s very basic and I can’t be believe it isn’t working…

[Radu]

Try to do this

http://www.randomstudentdrugtesting.com/wp-admin/admin.php?page=ultimate-dashboard#css-settings

In the page with carousel i see in console this

ultimate_bg.min.js:1 Uncaught TypeError: Cannot read property ‘left’ of undefined

Look in visual composer addons for ultimate bg try to disable it

Cheers

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[tjtigers14]

Doesn’t work. Pretty terrible support.

[Andrei]

Hi Mate, firstly please don’t blame us for the way other third party plugins works, that’s absolutely not related to our theme or to the scope of this support forum.

Secondly I couldn’t properly understand from your previous posts whats working and what’s now so please provide me some explicit screenshots pointing out the element and it’s issues.

Cheers

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[tjtigers14]

I thought this plugin was automatically installed with the theme? My apologies if it was not.

In the image carousel settings it gives you to add “on click” urls…as you can see in attachment 1 I added two URLs. However, if you go to http://www.randomstudentdrugtesting.com/home-2 and click on the slides, it does not work. The first (Synthetic Urine Guide) slide should go to http://www.randomstudentdrugtesting.com/synthetic-urine-guide/, the second (Scholarship) slide should go to http://www.randomstudentdrugtesting.com/scholarship/ respectively.\

Sorry for my frustration. I’ve been trying to fix these problems for about a month now and I don’t understand why I’ve had to spend this much time on this. They seem like they should be pretty basic functions. I’m not doing anything crazy or customized…Also, did you see my response in the “Add overlay over background image.” thread? Thanks.

[tjtigers14]

Sorry, here’s “attachment 1”

[Andrei]

Hi,

Thanks for the clear details, it helped me to quickly find the issue.

You will have to go over ftp in you site source and replace the following file with the one attached below.

“wp-content/themes/kleo/vc_templates/vc_images_carousel.php”

Cheers

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[tjtigers14]

Awesome. Worked great. Thanks!

[tjtigers14]

After I updated my theme this stopped working…I think there’s an issue with your source code. I had to re-upload this.

[Andrei]

We’ve not yet released this patch, most probably you had an older version of the theme and just upgraded to the latest available.

Cheers

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[Author]

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