This topic has 10 replies, 3 voices, and was last updated 10 years by gcarlos8377.

  • Author
  • #7711
     gcarlos8377
    Participant

    Hello Support team,

    After I upgrated the Theme to version 2.2 I can’t login using the LOG IN button on the top right. What can I do with this?

    http://www.screencast.com/t/Cc7zbrC1

    Thanks in advance for the valuable support

    #7755
     SQadmin
    Keymaster

    Hello, Give a link to your site or look for Javascript errors in browser console

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    #7763
     gcarlos8377
    Participant
    This reply has been set as private.
    #7837
     SQadmin
    Keymaster

    Do you have S2member plugin installed? Because it has a problem with AJAX logins. It is reported on their site as a known issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #8310
     gcarlos8377
    Participant

    Hello Support team,

    No Im using Magic Member plugin. Im still having the same problem. Any suggestions.

    Thanks

    #8398
     Abe
    Keymaster

    It should be a problem with a plugin you are using that is applying some restrictions and AJAX requests aren’t done right. Have you tried to disable plugins one by one?

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #11975
     gcarlos8377
    Participant

    Hi Abe,

    Yes this is the response from Magic Members Developers

    “Our developer said:

    The issue is customer’s theme related issue not our plugin issue. The redirect is not working in js, themes – /sweetdate/assets/scripts/app.js kleoAjaxLogin() commented this method out and it’s working, inform same to the customer.”

    What can I do in this instance to make it work?

    Regards

    #12304
     Abe
    Keymaster

    We’ll do some tests but that doesn’t make sense to do since commenting that disables the AJAX function.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12311
     gcarlos8377
    Participant

    Hi Abe,

    Well I have tested but the only thing that fixed the issue was when I disabled the Magic Member Membership Plugin.

    Theres nothing I can do to Fix AJAX Funtions?

    Thanks

    #12467
     Abe
    Keymaster

    We are doing some tests and will let you know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    #12474
     gcarlos8377
    Participant

    Thanks Abe I appreciate it.

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