This topic has 9 replies, 3 voices, and was last updated 5 years by Radu.

  • Author
  • #211710
     mycolombianwife
    Participant

    Age range serach doesnt work anymore.

    Only the age range is affected.
    The other search parameters work.

    In the attachments are my settings for the Profile Search Forms

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    #211729
     Laura
    Moderator

    Hello, any recent change you did that could affect it? Try deactivating some plugins and test again 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211731
     mycolombianwife
    Participant

    No, I have tried to deactiavte some pulgins but still the same thing.
    I havent changed anything on the profile search plugin settings ( see screenshot )
    I have created a new user for you ( with administrator rights )

    Could you look into it please?

    #211764
     Laura
    Moderator

    Hello, yes i am trying to login but the access seems incorrect let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211837
     mycolombianwife
    Participant
    This reply has been set as private.
    #211859
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #211870
     Radu
    Moderator

    Hi,

    You have two fields with the same name, and maybe in the search form it’s selected the second one, change it. https://www.mycolombianwife.com/wp-admin/users.php?page=bp-profile-setup

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #211876
     mycolombianwife
    Participant

    ok,
    I see the Birthday field appears like age !
    I didnt change this.

    Now I went into Users -> Profile fields -> I have to rename the age field into brithdate ( its original name)
    This changed by itself, I didnt change it.
    https://www.mycolombianwife.com/wp-admin/users.php?page=bp-profile-setup&mode=edit_field&group_id=1&field_id=887#tabs-1

    Under sweetdate buddypress options “show age instead of birthdate” was turned on.
    ( I didnt switch this on )
    Now its turn off again.

    I dont know what to do to fix that?

    Wat should I do ?

    Thanks

    #212005
     mycolombianwife
    Participant

    I had to update to the newest version of the plugin BP profile search today Version 4.9.2
    Now it works !

    #212009
     Radu
    Moderator

    Hi,

    Now the results are shown correctly. it seems that you had figured out.

    Cheers
    R

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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