All members can not log in

[jayvega]

ALL of my members are having problems logging into their account!

When they go to login they get the perpetual message ” Sending info, please wait…”.

When tested with wp-admin login, users can login….but that is not a fix.

[jayvega]

Also seeing this when I try to view “Theme options”

Attachments:

You must be logged in to view attached files.

[Radu]

Hi,

Please provide the URL if is not secret and a dummy account.

You have any cache plugin installed and active ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[jayvega]

This reply has been set as private.

[hma]

Hello, I have the same issue,
not able to get the theme options, I am getting a 502 error page…
Is this a cache issue ?

[Radu]

Hi guys,

Please update the theme to Kleo to 3.0.1 and let us know if this is fixed.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[jayvega]

Hello,

Still facing issues with login. When I tried to login, its posting to wp-login.php rather than wp-admin.php as its a ajax request. Please correct me if I am wrong ?

Thanks

[Radu]

If you have installed any other plugins that not comes with the kleo theme, try to disable them one by one to see if that plugin cause that issue.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

Posts