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Author
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June 9, 2018 at 07:47 #200379
kinghiroshi
ParticipantHi, I have Kleo installed on my website and as I build a page all the text appears normal until I add a text link. After a link is added in the text all or big chunks of the remaining text on the page appears as a link.
here is an example:
http://www.fortunecookiemom.com/about-me/
Please let me know how to resolve this, thank you!
June 9, 2018 at 16:03 #200387Kieran_SQ
ModeratorHi,
I have looked at your site and it appears to have an a tag at the start of the text with no content and a miscellaneous a tag at the end of the text. Try going into textview and removing this to see if this resolves the issue. If it doesn’t then please update this ticket, in a private reply, with admin credentials for your site so I can look into this for you.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
Attachments:
You must be logged in to view attached files.June 9, 2018 at 18:11 #200406Kieran_SQ
ModeratorHi Brenden,
I have logged into your site and checked the content of the page, everything is fine, but as per your ticket and my reply random a tags are input into the content when linking text.
As your site is live I didn’t want to randomly make any changes, so please can you put your site into staging, local or maintenance and try the following and let me know the outcomes. Test the page with a link after clearing your website cache and front end cache for each test
– Deactivate all plugins except for K Elements and WP Bakery
– Switch to KLEO from KLEO Child (I can see you’re running KLEO Child but I cannot see the files, if any, that have been modified as the editor has been disabled on the backend)Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
June 10, 2018 at 10:27 #200447kinghiroshi
ParticipantI found where the extra tag was and removed it. Now it is working. Thank you for your help!
June 10, 2018 at 15:52 #200459Kieran_SQ
ModeratorHi,
Great to hear! Feel free to open a new ticket any time and we’ll be happy to assist.
Thanks,
Kieran
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionIf you like the theme or the support you've received please consider leaving us a review on Themeforest!
Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.
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