All text appearing as link

[kinghiroshi]

Hi, I have Kleo installed on my website and as I build a page all the text appears normal until I add a text link. After a link is added in the text all or big chunks of the remaining text on the page appears as a link.

here is an example:

http://www.fortunecookiemom.com/about-me/

Please let me know how to resolve this, thank you!

[Kieran_SQ]

Hi,

I have looked at your site and it appears to have an a tag at the start of the text with no content and a miscellaneous a tag at the end of the text. Try going into textview and removing this to see if this resolves the issue. If it doesn’t then please update this ticket, in a private reply, with admin credentials for your site so I can look into this for you.

Thanks,

Kieran

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[kinghiroshi]

Kieran,

Hello and thank you for the reply. When I go into the page’s code from the text view I don’t see those tags anywhere. Furthermore, I created a second page from scratch to see if it was something I inadvertently did. It all appears normal until I add an HTML link.

The login in credentials are as follows:

The login page is http://www.fortunecookiemom.com/eeayahtt

Username: FortuneCookieMom
Password: H5a%JCI%YwMw#F(fcJ

Then you can go to pages: About Me–Draft

This is the test page I created. I have deleted the link. You can see in the preview that it is normal. Add a new text block and put in a link then preview the page again. all the text appears as a link. I need to know the root cause and how to fix it. Seems to only be a problem on pages that are done with Visual Composer.

Thank you for your assistance. I have spent hours trying to fix it or find a workaround but nothing I have done has had a satisfactory result.

Sincerely,

Brenden King

[Kieran_SQ]

Hi Brenden,

I have logged into your site and checked the content of the page, everything is fine, but as per your ticket and my reply random a tags are input into the content when linking text.

As your site is live I didn’t want to randomly make any changes, so please can you put your site into staging, local or maintenance and try the following and let me know the outcomes. Test the page with a link after clearing your website cache and front end cache for each test

– Deactivate all plugins except for K Elements and WP Bakery
– Switch to KLEO from KLEO Child (I can see you’re running KLEO Child but I cannot see the files, if any, that have been modified as the editor has been disabled on the backend)

Thanks,

Kieran

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[kinghiroshi]

I found where the extra tag was and removed it. Now it is working. Thank you for your help!

[Kieran_SQ]

Hi,

Great to hear! Feel free to open a new ticket any time and we’ll be happy to assist.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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