This topic has 1 reply, 2 voices, and was last updated 5 years by Kieran_SQ.

  • Author
  • #218736
     granttj
    Participant

    Getting the error – “An error occurred while updating Kleo: Download failed. A valid URL was not provided.” while trying to update my theme.  Please help!

    #218755
     Kieran_SQ
    Moderator

    Hi,

    Unfortunately I cannot access your website from the United Kingdom. When I attempt to navigate to your site I am forwarded to Google.com.

    I am unable to see what version of KLEO you’re running but my guess is it was before the changes were made to the update process. Please do the following to restore the automatic update process and update KLEO

    – Go to ThemeForest.com and download the installable WordPress file for KLEO
    – Go to WP Admin > Themes and delete the KLEO theme (not KLEO Child)
    – Go to WP Admin > Themes > Add New > Button: Upload and upload your new copy of KLEO

    This will update KLEO to the latest version. Make sure to go to WP Admin > Appearance > Install Plugins and ensure any bundled plugins you have installed are updated.

    Whilst there, please install the Envato Market plugin and follow the below article to activate future updates.

    https://archived.seventhqueen.com/general/article/update-themes-automatically-using-envato-market-plugin

    Thanks,

    Kieran

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

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