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March 9, 2017 at 00:28 #155145palicaliParticipant
Hi – I have Kleo and Kleo child installed on my WP. Only the Kleo Child is active. I want to update Kleo parent from 4.1.7 to 4.1.8 but it is not active and when I hit the update button the update fails. Is the Kleo parent supposed to be active at the same time as the child?
Thank you!
March 9, 2017 at 21:53 #155265LauraModeratorHello, did you add your themeforest username and api?
You could also update it manually bu installing the new version of the main theme, just delete your and install the new one. The child theme should never be deleted, you do not need to update that oneHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
March 9, 2017 at 22:12 #155267palicaliParticipantThank you Laura. My question is also is the parent theme supposed to be active as well as the child being active? Or is only the child theme active? I only have the child theme active. Is that correct?
March 10, 2017 at 20:35 #155357LauraModeratorHello, you can only have one theme active. Yes, its correct, the child theme is used as a backup for changes. 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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