This topic has 15 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #168563
     markmain
    Participant

    I’m setup for multi-press, I receive the error “Are you sure you want to do this?

    Please try again.

    I cannot get it to install.

    #168598
     Laura
    Moderator

    Hello, what do you mean by multi press? Can you explain a bit more what you did? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #169424
     markmain
    Participant

    Multi-press is a selection on the cPanel where you can install WordPress so that you can have multiple websites sharing the same database.

    Let’s forget about multi-site for a moment, I cannot even install kleo on a regular site, it gives me the exact same error no matter what I do:

    “Are you sure you want to do this?

    Please try again.”

    #169425
     markmain
    Participant

    When I try to install kleo.zip, I get the error message:

    “Are you sure you want to do this?

    Please try again.”

    BUT, when I try to install kleo-child.zip it does install and then gives me this error message:

    Installing Theme from uploaded file: kleo-child.zip
    Unpacking the package…

    Installing the theme…

    This theme requires a parent theme. Checking if it is installed…

    The parent theme could not be found. You will need to install the parent theme, kleo, before you can use this child theme.

    Theme installed successfully.

    Return to Themes page

    #169487
     Laura
    Moderator

    Hello, can you share ftp or file manager access? I will be happy to install it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #169526
     markmain
    Participant

    I would appreciate some help on my request. I’m going to review this link and see if it provides any further help. http://www.wpbeginner.com/wp-tutorials/how-to-fix-are-you-sure-you-want-to-do-this-error-in-wordpress/

    It provides this error regardless if I use the multi-site install or not.

    #169602
     Laura
    Moderator

    Hello, as said at the other reply I would need cpanel or ftp access to install it for you 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #169721
     markmain
    Participant

    I need you to try and install it; I had the tech guys completely wipe out and reset my account as a blank slate and it still does not load.

    IMPORTANT: This WordPress is installed as a MULTI-SITE, please install the theme using >MySites>NetworkAdmin>Themes

    URL: http://k1.dating/wp-admin/
    Wordpress admin id: admin
    Wordpress password: §v?qlSkEfWxisG[A0jnl3uHxy7§
    ftp username: k1.dating.ftp
    ftp password: §7tjcFizPvh9%wVLWqbNqr§

    Thanks, I’ve been working on this for weeks now and have failed. I give up and need your help.

    Please tell me what was wrong so that I can learn.
    I can be reached by phone anytime day or night for this: 954-526-9229
    email: email@markmain.com

    Thanks!

    Mark Main

    #169722
     markmain
    Participant

    Just in case you need the database password: qeZ|xmjdn>z7xw4phqgMkqIvFKd`ylbWX^D6kEO}L

    If you need to get into cPanel I can get you in there as well.

    #169860
     markmain
    Participant

    You can access my cPanel via: cpanel.markmain.com
    Username: mark8338
    Password: x?N.L>n%tx`!G,~q\%_aZ

    My WordPress is located in the k1.dating add-on domain.

    If you have any question I can be reached here or on the phone: +1-954-526-9229.

    #169861
     markmain
    Participant

    I changed my password because I did not mark the previous note as private. The new password is: zHmXGuq5CBv,D(\r[o{xY

    Can you please make my previous note private or delete it?

    You can access my cPanel via: cpanel.markmain.com
    Username: mark8338
    Password: zHmXGuq5CBv,D(\r[o{xY

    My WordPress is located in the k1.dating add-on domain.

    If you have any question I can be reached here or on the phone: +1-954-526-9229.

    #169903
     Laura
    Moderator

    Hello, marked as private, but the new password is not working for me,let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #169933
     markmain
    Participant

    I sent you an email letting you know that I updated it, it should work now.

    You can access my cPanel via: cpanel.markmain.com
    Username: mark8338
    Password: zHmXGuq5CBv,D(\r[o{xY

    My WordPress is located in the k1.dating add-on domain.

    If you have any question I can be reached here or on the phone: +1-954-526-9229.

    #169985
     Laura
    Moderator

    Hello, kleo is installed, i activated the child theme at your website 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #169988
     markmain
    Participant

    Thank you!!! What was the issue so that I don’t have this problem again? I plan to purchase several copies of KLEO once I expand to other sites. I don’t want to be forced to keep asking you to install. Also, do you have any bulk purchase price point? I ask because support is far less I would think once we’re experienced with running several versions.

    Thanks again for great support!

    Mark

    #170113
     Laura
    Moderator

    Hello 🙂 I just installed the theme manually, by going to File Manager and at the website folder, at wp-content/themes i unzipped kleo.zip and kleo-child.zip 🙂
    All the buying options available are at the themeforest page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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