This topic has 3 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #68514
     derddy
    Participant

    I have easily gotten this to work in other themes but for some reason when using Kleo I cannot seem get the mobile chat tab to show when a user is on a mobile device. In the admin section I do have “Enable Chat Tab on Mobile Devices” checked.

    It just continues to show the full chat bar at the bottom when on any mobile device rather than the chat tab.

    Any help would be greatly appreciated.

    Note: Adding the header footer code into Kleo as Arrowchat recommends does not work properly so I had to move things around to get just the regular chat bar to function properly and show the appropriate Arrowchat theme.

    #68739
     Laura
    Moderator

    Hello, have you tried contacting Arrowchat support? This doesnt seem to be an issue of the theme, but their css compatibility

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #68876
     derddy
    Participant

    Issue will only happen when using Kleo. All other themes had no problem. However it goes a bit deeper than this though. I have this issue resolved as you need to adjust things when using Kleo + Nginx (alone) and Arrowchat. Thanks!

    #69010
     Laura
    Moderator

    Hello, i see, well, i’m happy that you could resolve it! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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