This topic has 8 replies, 2 voices, and was last updated 10 years by wttribe.

  • Author
  • #10210
     wttribe
    Participant

    Hello when I upload avatar, i see the crop is not working.

    there are 2 images one above the other and I cannot do more!

    Can you help please?

    here is a screenshot: http://startempo.com/avatar.png

    #10217
     Anchora
    Participant

    jquery-conflict possibly..
    did you check the sourcecode for equal versions of any .js-file?
    (equal files with different versions, maybe)

    #10222
     wttribe
    Participant

    Hi thanks for your help. How do I do this check?

    #10223
     Anchora
    Participant

    Ctrl + U
    in the browser..

    #10224
     wttribe
    Participant

    I am not sure… you can check my site here: http://www.startempo.com/it/

    what do you think? is there any conflict?

    #10226
     Anchora
    Participant

    go to change-avatar-page, press ctrl+f
    and check all .js-files

    #10228
     wttribe
    Participant

    Well I checked and I cant spot same js file called with different versions.

    here is the code (I uploaded a txt file for a check): http://www.startempo.com/versions.txt

    #10229
     Anchora
    Participant

    did you edit any related themefiles?

    deactivated the plugins for testing?

    #10230
     wttribe
    Participant

    My colleague edited some parts of the theme files.

    I deactivated most of the plugins. I’ll do it with all of them ad see what happens.

    thanks

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