This topic has 6 replies, 2 voices, and was last updated 10 years by Catalin.

  • Author
  • #24385
     alexlars
    Participant

    When i try to upload a avatar the avatar crop doesn’t work. The cropping page is just 2 of the same picture i try to upload after each other and then the options that says CROP but the avatar doesn’t display correctly.

    The avatar cropping page just shows this: https://www.flickr.com/photos/125095542@N07/14803609772/in/photostream/

    When the avatar is uploaded it usually just looks like this:
    https://www.flickr.com/photos/125095542@N07/14803969425/in/photostream

    #24386
     alexlars
    Participant

    Picture 2 = What i mean is that parts of the avatar becomes black OR the avatar only shows like 1/3 of the picture

    #24749
     Catalin
    Moderator

    Hello,

    Please send me a link to your website to be able to replicate your issue.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #24762
     alexlars
    Participant
    #25326
     Catalin
    Moderator

    Hello,

    I noticed some errors in the console in the page where you can crop the avatar. Please deactivate the adrotate plugin and let me know if the problem persists.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #25339
     alexlars
    Participant

    I deactivated Adrotate but no change. The avatar crop still doesn’t work :/

    #25910
     Catalin
    Moderator

    Hello,

    The problem comes from a plugin you installed. Please deactivate all the plugins that aren’t requested by the theme and activate them one by one and see which gives the error.

    Thank you,
    Catalin

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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