Backend access

[Wuvu22]

I’ve created a user with Editor role. But after login I’m not being able to access admin area.

please let me know if there’s some option in  theme to enable backend access or something wrong with theme.

 

Thanks

[Wuvu22]

Any update?

This is very important to resolve this as I have to provide access of the back end to other user roles.

Thanks

[Kieran_SQ]

Hi,

To look into this for you I will need admin credentials to access the back-end. Please update this ticket in a private reply with admin credentials so I can assist you.

Thanks,

Kieran

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[Wuvu22]

Thanks for your response.

Here are the back-end login details:

https://dev.servyouth.net/youthworks/
servyouth
servyouth1234

[Kieran_SQ]

Hi,

I accessed your site and found that under GeoDirectory > General > General the option ‘Allow user to see wp-admin area’ was set to no, I have updated this to yes to allow users back-end access for you.

Please test this again with and editor account and let me know. Make sure to clear your website cache, CDN and local cache (Ctrl+F5) to ensure you have the latest files.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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