This topic has 6 replies, 4 voices, and was last updated 7 years by Laura.

  • Author
  • #161790
     ebroes
    Participant

    Hello,

    I was wondering if anyone else has had issues with the lastest update. I updated my wordpress, then updated my Kleo theme via the dashboard. After that it took forever for admin panel to load and the theme settings menu on the side panel for Kleo were not there anymore. I switched my theme to wordpress’s default and had no issues loading dashboard.

    #161829
     johnand
    Participant

    Yes, I am having the same issue, and even sites that haven’t had Kleo updates. After a lot of troubleshooting, the issue appears to be related to the update server that Kleo theme checks for updates – http://updates.seventhqueen.com appears to not resolve. If you look at the required-plugins.php file, it goes to look for updates and doesn’t get a response, so it slows down the Admin.

    We are working on modifying the code for a workaround at this point, until Kleo team fixes the server issue.

    #161836
     Taloche
    Participant

    Hi johnand,

    I’m having the same issue as you do. If you manage to find a fix for this, could you let me know?
    I’m running late on a job and this isn’t helping.

    Thanks!

    #161846
     johnand
    Participant

    I have found a quick workaround for this issue. It is a band-aid, but will get sites running again:

    Comment out line 400 in the required-plugins.php file under kleo/lib/

    Change line from:
    $version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

    To:
    //$version_get = wp_remote_get( 'http://updates.seventhqueen.com/check/kleo/plugin_version.php?name=' . $name );

    Obviously this will omit the important required plugins and compatibility check, so you will need to un-comment it when Kleo team fixes the updates server issue.

    #161850
     Taloche
    Participant

    You’re the man!
    Thanks for this quick fix.
    Working fine thanks to you.
    Thanks again.

    #161854
     ebroes
    Participant

    Thanks Johnand!!!!!!!!!!

    #162260
     Laura
    Moderator

    Hello, this should be fixed already, thanks you for sharing that quick fix! 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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