BACKGROUND OF VIDEO NOT SEEN IN MOBILE DEVICE

[Domins]

In the header of my website I have selected a background video. On the PC it is displayed fine, but mobile video is not visible. How I can solve this problem?

Thank you for your attention and remain attentive to your comments.

 

Best regards,

Domins

[Radu]

Hi,

This can be caused because your video has only one format (mp4 i think) for the mobile use the
Video Self hosted(webm)

Let me know if it works.

Cheers

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[Domins]

Hi Radu,
I uploaded and posted the video in WebM format. Here is the video link:

[video src="https://www.franquiciadeimpacto.eu/wp-content/uploads/2015/11/inicio_video.webm" /]

It does not work. I tried to put the two formats, MP4 and WebM. Now is just the WebM format.

I appreciate your attention and remain attentive to your comments,

Best regards,
Domins

[Radu]

Hi,

Just i’ve asked developer about this, and for the performance purposes the video bg’s will not show on mobile devices.

That’s because the video file has to much MB and the site will load in a very long tine on mobile.

Cheers

RAdu

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What support service includes ? What not ?

[Domins]

Hi Radu,
I’ve seen a site that has web video image version and a mobile version.
http://www.themepunch.com/

Is this what I do in my template Kleo?

I appreciate your attention and remain attentive to your comments.

Best regards

[Radu]

Hi,

This is now theme works for performance improvement, you can remove your video from section background and use revolution slider instead.

Cheers

Radu

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