This topic has 4 replies, 3 voices, and was last updated 7 years by 
-
-
If someone makes a comment on a news article, the content of the comment doesn’t show. I can see there is a comment in the wordpress backend but it is not visible. I can see the users name, photo and the timestamp of the comment, but the text of the comment doesn’t show. See attached screenshot.
Hello, can you share access and the url so i can see it? 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
Hi,
I see that, i think that it’s caused by a plugin or by a custom modification from child, to can ensure or check this follow the next advices
Hi,Do you have the latest version of WordPress ? If not update those
Do you have the latest version of BudydAPP theme ? If not update those
Do you have the latest version of plugins installed ? If not update those
If you de-activate all plugins it works ? if yes enable back plugins one by one to identify what causes this.
If you de-activate the child theme it works ?
Let me know
Cheers
RHi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
The forum ‘Bugs & Issues’ is closed to new topics and replies.
