Blank Portfolio Pages with Kleo v2.2

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This topic has 51 replies, 3 voices, and was last updated 10 years by sharmstr.

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  • November 30, 2014 at 05:15 #37078
     US
    Participant

    Is anyone else experiencing this?

    this is the only code to load on portfolio pages:

    <html><head></head><body cz-shortcut-listen="true"></body></html>

    November 30, 2014 at 19:17 #37132
     sharmstr
    Moderator

    No. Is it only happening in Chrome? http://stackoverflow.com/questions/13147210/html-body-says-cz-shortcut-listen-true-with-chromes-developer-tools

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    November 30, 2014 at 22:29 #37172
     US
    Participant

    here’s a tester
    https://retrocutie.com/portfolio/embed-vimeo-full-width/

    It happens in all browsers

    December 1, 2014 at 00:12 #37179
     US
    Participant

    Kleo v2.1.1 and Kleo v2.2 have completely different portfolio menus

    Additionally in v2.2 all portfolios items are missing in the admin dashboard
    Please see attached

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    December 1, 2014 at 00:17 #37182
     US
    Participant

    You will notice in v2.2 there are 2 Portfolio menus –
    One is empty
    the other has you icon and items

    However these portfolio items will not display on the front end:
    https://retrocutie.com/portfolio/embed-vimeo-full-width/

    December 1, 2014 at 00:20 #37183
     US
    Participant

    If I make a Portfolio item from the other portfolio menu:
    https://retrocutie.com/portfolio/portfolio-test/

    I get 404

    Hope this info helps you troubleshoot further

    Thank you
    S

    December 1, 2014 at 16:56 #37222
     sharmstr
    Moderator

    You shouldn’t have 2 menus in V2.2 Looks like you changed your portfolio name to projects? In any case, did you resave your permalinks? wp admin – settings – permalinks – dont change anything, just click save.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    December 1, 2014 at 17:06 #37223
     sharmstr
    Moderator

    Also, looking at V2.2 image, that’s not from Kleo. Kleo doesnt have Project Types and Project Tags for portfolios. Do you have another plugin that created that?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    December 2, 2014 at 01:40 #37247
     US
    Participant

    I have already refreshed permalinks
    Also ignore the Jetpack portfolios – I have removed those

    Still the issue persists – can you login to assess this issue please?

    December 2, 2014 at 01:47 #37249
     US
    Participant

    I tried using Kleo on another site and the same issue
    http://kahi.co/portfolio/tester/ BLANK

    December 2, 2014 at 02:46 #37259
     sharmstr
    Moderator

    respond privately with a link and credentials.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    December 2, 2014 at 04:45 #37268
     US
    Participant
    This reply has been set as private.
    December 2, 2014 at 06:09 #37272
     sharmstr
    Moderator

    Hmmm. I’m not sure what’s going on. Every portfolio page is throwing a 500 internal server error. I’ve tried disabling all plugins and even deleted and reinstalled Kleo. Can you enable debug mode so we can see what’s causing the 500 error?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    December 2, 2014 at 07:57 #37282
     US
    Participant

    Enabled – helpful errors are displaying now

    December 2, 2014 at 10:11 #37283
     sharmstr
    Moderator

    @abe, can you take a look at this? Its throwing a parse error for single-portfolio.php, but the file looks fine. I even uploaded a copy that I know works.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    December 3, 2014 at 02:41 #37435
     US
    Participant
    This reply has been set as private.
    December 3, 2014 at 02:47 #37438
     US
    Participant
    This reply has been set as private.
    December 3, 2014 at 13:06 #37463
     US
    Participant

    same issue here:
    https://retrocutie.com/portfolio/portfolio-grid-images-v2/

    fresh server
    fresh WP install
    only Kleo requested plugs installed

    Still blank… this is specific to Kleo v2.2

    Any progress @abe?

    December 4, 2014 at 05:29 #37603
     US
    Participant
    This reply has been set as private.
    December 5, 2014 at 00:22 #37704
     US
    Participant

    Is anyone addressing this issue please

    Thank you

    December 5, 2014 at 00:31 #37710
     Abe
    Keymaster

    Hi @US
    I am checking now and let you know

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    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    December 5, 2014 at 00:33 #37711
     Abe
    Keymaster

    @united please set WP_DEBUG to TRUE in wp-config.php or give me FTP access to do it so I can see the errors generated

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    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    December 5, 2014 at 02:26 #37739
     US
    Participant

    I just set it true… which took the site down altogether… this is the second time with this template

    December 5, 2014 at 02:36 #37742
     US
    Participant

    actually it took the server down – had to reboot


    @abe     – do you have a public key and I will add you to trusted so you may ssh?

    December 5, 2014 at 05:17 #37749
     US
    Participant

    Also no custom contents seems to work with version 2.2, most likely related
    http://kahi.co/locations/baxley/ – 404

    December 5, 2014 at 05:18 #37750
     US
    Participant

    @abe I’m trying this update other staging sites and it’s all the same issue no matter where it is

    December 5, 2014 at 05:21 #37751
     sharmstr
    Moderator

    Just curious. Does custom content (assuming you’re talking about cpts) work with 2014 theme?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    December 5, 2014 at 05:26 #37753
     US
    Participant

    Let’s see – one sec

    December 5, 2014 at 05:34 #37755
     US
    Participant

    Yoast Location SEO is working – that plug produce a custom content type and after flushing cache that works:
    http://kahi.co/locations/baxley/

    BUT

    PORTFLIOS are still blank and throwing 500s – with debug on we get no useful info other than the 500 notice

    December 5, 2014 at 05:35 #37756
     US
    Participant

    Excuse me

    Portfolios are throwing 404s
    https://retrocutie.com/portfolio/test/

    December 5, 2014 at 12:38 #37782
     US
    Participant

    https://retrocutie.com/portfolio/portfolio-slider/ BLANK

    Still no solve?

    December 5, 2014 at 15:19 #37790
     Abe
    Keymaster

    @us please provide temporary FTP access to play a bit the WP_DEBUG and see the exact error

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    December 6, 2014 at 12:03 #37865
     US
    Participant
    This reply has been set as private.
    December 6, 2014 at 12:03 #37866
     US
    Participant

    @abe see private please

    December 7, 2014 at 02:52 #37940
     US
    Participant

    @abe – what’s going on here please I notice your changes have brought the entire site down. Please tell your progress and timeframe on this asap

    December 7, 2014 at 03:19 #37942
     US
    Participant

    I have repaired, the site. Please let me know when you’re ready look at this so we can co-ordinate. This is frustrating and I’d like it resolved

    December 7, 2014 at 20:13 #38039
     Abe
    Keymaster

    Hi, please let me know the FTP access so I can check. I will be around for aother 2-3 hours or tomorrow from 12 PM GMT+2

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    December 7, 2014 at 20:15 #38040
     Abe
    Keymaster

    @united
    what site is it? I see you posted 2 site links

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

    December 7, 2014 at 22:09 #38069
     US
    Participant

    either or @abe … I’ve placed on a couple of tests on different servers to rule out server issues

    Are you ready to look at this now… I need to be on standby because these changes will the site completely it seems

    December 7, 2014 at 23:07 #38083
     Abe
    Keymaster

    If you can’t give me ftp access then you set the wp_debug to true and paste here the error from the portfolio page

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    ---
    @ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.

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