This topic has 13 replies, 2 voices, and was last updated 6 years by Laura.

  • Author
  • #183852
     giordanodb
    Participant

    hi

    the blog page on my site has no memberships levels required but it’s not visible to not-logged members or non members, although it should be.

     

    #183920
     Laura
    Moderator

    Hello, your website is not loading for me, please let me know and i will be happy to check the issue 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #183922
     giordanodb
    Participant

    hi, that’s strange.. I’m in it right now. Would you mind trying again?

    #184001
     Laura
    Moderator

    Hello, yes i get ERR_CONNECTION_TIMED_OUT please contact your hosting provider about this issue

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184054
     giordanodb
    Participant

    hi, when tested, the provider found the site to be fully operational. I also have no problems with logging in. Would you be able to try again please?

    #184162
     Laura
    Moderator

    Hello, are you sure the website is http://www.unleashed.com ? Because the team couldn’t see it also

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184163
     giordanodb
    Participant

    omg I’m sorry…
    the site is http://www.unleashedme.com
    apologies

    #184243
     Laura
    Moderator

    Hello, i added a test post and i was able to view it while being logged out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184254
     giordanodb
    Participant

    ok thanks I understand what the problem is now 🙂
    thanks

    #184255
     giordanodb
    Participant

    me again… I changed the membership levels setting so all the post categories should be visibile without membership but the posts with assigned categories still don’t appear in the blog page

    #184258
     giordanodb
    Participant

    so I am getting really frustrated at this…

    At this point I have found the following issues:
    (the issues remain after clearing the cache, trying 3 different browsers, logging in/out, using different accounts, complete history/temp files cleaning).

    – after logging in the user sees the page as if he/she didnt log in. They have to refresh to complete the loging. Clicking on other pages/link after they login DOES NOT let them enter the site. The only way to enter the site as a member after logging in is to click on the refresh icon in the browser address bar. Not even clicking on the same page link works. Why?

    – I have added new posts from the front end (social articles plugin) and from the backend but in BOTH cases they are NOT visible to logged out members.
    – all blog categories are not linked to any membership level. they should be visibile to anyone without restriction. I don’t understand why it doesn’t happen.

    Please investigate a bit further.
    Knowing that you were able to post and the post was visible did little to help (no offence) but increased the frustraion as I can’t see what the difference is between your test post and mine, which is all I need to know.

    On top of this the basic question is: shouldn’t the blog page show all posts by default? (when not resctricted at all).

    #184259
     Laura
    Moderator

    Hello, just tested with admin and guest, there doesnt seem to be an issue with the post, but i did see a cache issue, the fastest cache plugin has a lot of issues with dynamic sites, i suggest to use super cache instead. I deactivated the fastest cache plugin and the login worked correctly, still did not see any issue with the posts.

    Try to clean your cache using CTRL+F5

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #184262
     giordanodb
    Participant

    ok the ctrl F5 worked.
    thank you 🙂

    #184263
     Laura
    Moderator

    Happy to help 🙂 im here if you need anything else

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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