This topic has 11 replies, 2 voices, and was last updated 8 years by Radu.

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  • #109929

    My blog posts are not showing the feature image after the update.  To view this issue, please check here;

    http://nextgenerationyoga.net/blog/tuesday-tips/

    I have also noticed that ‘Kleo Posts’ element is gone now. Why did that element disappear from the update?

    I look forward to your feedback. Thanks!

    #110030
     Radu
    Moderator

    Hi,

    Do you have updated the additional plugins ? You can check update status from wp-admin -> appearance -> install plugins, especially make sure that k-elements and visual composer are updated

    Cheers

    Radu

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    #110092

    Yes, the plugins are all updated. The missing elements I found under the settings. For some reason there were some that were not checked.

    However, the images for the blog list are still missing.

    http://nextgenerationyoga.net/blog/tuesday-tips/

    #110381
     Radu
    Moderator

    Hi,

    Ok,i see in that category are only videos, that posts what format they have ? Standard or video ?

    Also make sure that this setting is on : go to wp-admin -> theme options -> blog -> Display media on post page* ON

    Let me know

    Cheers

    RAdu

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    #110439

    Hi Radu,
    Thank you for your reply.

    Yes, they are all video posts in the categories. They are set up as video posts – and we have added a PNG image as the feature image.

    I have checked the settings and ‘display media on post’ is ON.

    Thanks. I look forward to more feedback to this strange issue.
    Tammie

    #110742
     Radu
    Moderator

    Hi,

    Can you please provide admin credentials to check ?

    Cheers

    Radu

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    #110753
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    #110801
     Radu
    Moderator

    Hi,

    I see the issue,

    First let’s try principal possible causes, please disable all plugins and then check if the image appears if this is useless please enable parent theme and check again

    Let me know if one of these causes this.

    Cheers

    Radu

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    #111169

    Hi Radu,
    Thank you for the information.
    I deactivated all of the plugins and the images still did not show up in the blog list.

    Switching back to the parent theme did not fix the issue with the feature images for the blog list either. That still occurred.

    I look forward to your feedback.

    Thanks!

    #111542
     Radu
    Moderator

    Hi,

    If you have set for the posts video format you shod paste the link also on media tab just see the video ( https://drive.google.com/file/d/0Bxo5b6iHWRMwcUtKQnFyLW5icG8/view )

    Do that for all posts that you want to have video as featured image

    Cheers

    Radu

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    #111687

    Thank you for the information. This has solved my issue.

    #111994
     Radu
    Moderator

    Good,

    Have a nice week

    Cheers

    Radu

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