This topic has 6 replies, 2 voices, and was last updated 7 years by Laura.

  • Author
  • #156215
     mcsinn
    Participant

    Hi there,

    I Installed KLEO today on clients website that used “Flux” as theme before. In the old theme the page called “Aktuelles” was defined as the post page and it worked. After installing KLEO the post page does no longer work. It always brings up an “Error 500 – page can not be loaded”. All other pages are still working as normal.

    Thanks,

    Michael

     

    #156316
     Laura
    Moderator

    Hello, just delete the old page, create it again and select it as blog at Settings > Reading 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #156334
     mcsinn
    Participant

    Hi Laura,

    sorry, but that did not help. Some problem as before!

    Any other suggestions?

    Cheers,
    Michael

    #156448
     mcsinn
    Participant

    Guys, I need help urgently! The clients blogpage and all of his category pages are offline since 2 days due the the issue with KLEO. Please look into it and provide me with a solution.

    Thanks,
    Michael

    #156576
     Laura
    Moderator

    Hello, the blog is working perfectly for me, did you resolve it?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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    #156733
     mcsinn
    Participant

    Of course I did resolve it! I had to find a way on my own, as I can not have a clients page being offline for 3 DAYS!!!

    This was definitely the last page that I installed KLEO on! Never had one installation where just the simplest things worked smoothly! It’s great to read the marketing text about what the theme can do and which awesome feature it has. But once you install it, you find out that the basics are not working properly as they should.
    Very disappointed!

    #156926
     Laura
    Moderator

    Hello, i am very sorry for the delay, i hope your website is working fine and please do contact us if you need help with it, will reply asap 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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