This topic has 7 replies, 2 voices, and was last updated 8 years by Radu.

  • Author
  • #110976
     sandro
    Participant

    hi guys,

    why rows & columns don’t accept border style? I can set this in design options but if I reload the page border setting is not select…. (?)

    Thx

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    #111079
     Radu
    Moderator

    Hi,

    What theme version do you have ? and what version have these plugins ? Visual Composer and K-elements ?

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #111193
     sandro
    Participant

    Kleo version 4.4.2, VC version 4.10, K-elements 4.0.2. All other plugins are updatet.

    #111348
     Radu
    Moderator

    So with other words, the changes that you made are not saving ? if you apply other settings to the row or column it saves the changes ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #111475
     sandro
    Participant

    Hi Radu,

    24h to replay my question with a new question?
    Correct, changes (only border changes) are not saving. All other changes works fine, therefore my question concerns only border style…..

    Can we please make the conversation somewhat effectively.

    Thx

    #111544
     Radu
    Moderator

    Our response time is 48 hours.

    Regarding the border you will have to choose from Border Style instead of theme defaults press on that little down arrow choose solid,dotted or your desired type of border.

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #111947
     sandro
    Participant

    Serious?

    I have NOT ask the way to insert Border, why you write this???? I have reportert a issue that the changes I made are not saving.

    Have you a idea or not? (Please read first the previous comments before responding?

    #112023
     Radu
    Moderator

    Hi,

    Sorry for misunderstanding

    First, please update the theme to latest version 4.0.4 and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

    If this is useless please enable wp debug by going to ftp in root directory of your wp install open wp-config.php look for define( ‘WP_DEBUG’, false ); and change it to true and after this line add this

    COPY CODE
    
    define( 'WP_DEBUG_LOG', true );
    

    WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

    Repeat the described actions and then check the debug.log file and let me know what error appears.

    If this is useless please try to deactivate additional plugins except Visual Composer,K-elements,buddypress,paid memberships pro and revolution slider.

    Cheers

    Radu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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