BP profiles not working on mobile

[jwchameleoncorp]

http://travelcuckoo.com

For some reason Buddypress member profiles do not open on mobile devices. Works fine on a laptop, but not on mobile phone.

[Laura]

Hello, i see everything fine, please check out attachment.
Maybe its related to your phone

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

Attachments:

You must be logged in to view attached files.

[jwchameleoncorp]

Hi @laura,

Thanks for the reply. So I did more extensive testing, and there are two specific locations that do not work on mobile when clicking on a profile.

1. On the Home Page, under the sign up form (see attached pic) where the carousel displays members.

2. Under a User profile when viewing your Friends list, you can not select a friends profile from the list (see attached pic)

I physically tested it on a Samsung Note 3 and Note 4.

I also used the F12 function in Google Chrome, to select multiple different types of devices/operating systems. I had the same issue on the phones and in the F12 browser interface.

Thanks for checking into this. I really appreciate your time.

Cheers.

Attachments:

You must be logged in to view attached files.

[Laura]

Hello, i will need an user to check out the friend list

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jwchameleoncorp]

This reply has been set as private.

[jwchameleoncorp]

This reply has been set as private.

[Laura]

Hello, i sent travelcucko user a friend request, can you accept it?
About the homepage screenshot, i do not understand the issue there?
Also, do not worry for the past, we are always here to help you 🙂 And thanks for your appreciation

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[jwchameleoncorp]

Hi Laura,

Added you as a friend. Thank you. 🙂

[Laura]

Hello, its weird.. could you try to deactivate some plugins and testing again?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[inayat82]

Hi

I have same problem when i am using my web through mobile . I cant view profile of other when i clck on profile its taking me to home page.

I have domain name – hookoop.com

Please help

[Laura]

Hello @inayat82, please open a new topic and share admin credentials there so i can help you 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

Posts