Buddy App Dashboard page showing blank

[A M E]

Hi,

I began to edit the dashboard page provided in the demo content for the buddy app theme. After the first edit, all items were working as expected. Then I began to create new sidebars to add to the page as

Then I began to create new sidebars to add to the page as widgetized sidebars. I added the widgets to the sidebars and then added them to the Dashboard page while reconfiguring the rows and columns for the layout I need. One by one the items on the dashboard page began to not appear any longer on the dashboard page.

I tried setting up a new page named command center and tried to add the Chat and activity items with a shortcode and still, nothing displays when I go to either of these pages.

I even tried restoring the dashboard page a previous revision before I started making changes and knew that at that point all items were working and I get a blank screen.

Please help me to get these items working again so I can customize the Dashboard page as needed.

Thank you

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[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

Did, you have enabled/installed some new plugin in this time?

Can you please provide FTP crednetials to take a closer look at that ?

Meanwhile please try to de-activate all plugins except Buddypress and Visual composer and check again, if ti works enable plugins back one b one to identify what causes that.

Let me know
Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[A M E]

Hi,
Thank you for your response. I had not installed any plugins recently when I began having an issue with the dashboard. At your direction I did deactivate all the plugins other than VC and BuddyPress and it did solve my issue. The problem was actually BBPress. The dashboard began to work again after deactivating it. I activated all other plugins and the dashboard still worked.

I the set up the Dashboard as I needed and then reactivated the BBPress plugin and it continued to work.

I’m not really sure why this happened, or why it solved the issue, but it is still working. Thank you for your help.

[Radu]

Ok then

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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