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Author
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February 8, 2019 at 01:33 #218221sthin83Participant
Hello! I recently purchased Kleo and installed buddypress, and I am hosted with WPEngine.
Here are the issues:
1. On my activity feed page, I cannot post images or videos, either in my status update, nor when I comment on someone else’s post.
2. On my Activity feed page, when I post a status update, or when I comment on someone else’s post, the past always refreshes, and I see an ending like this in the permalink https://www.healthedin.com/activity/?ac=43/#ac-form-43
The above does not happen when I am posting or commenting from my profile or someone’s profile-there is nothing added to the end of the permalink and the page doesn’t refresh.
3. When I post an image, it sometimes posts double.
Is there something I can do to fix this?
See attachment
Thank you!
Stephen
Attachments:
You must be logged in to view attached files.February 8, 2019 at 15:26 #218249LauraModeratorHello, before anything, please try by deactivating some plugins and testing again, as it could be a plugin conflict.
Let me know if its not working so i can check it out
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
February 8, 2019 at 17:45 #218259sthin83ParticipantThanks for your reply.
I deactivated all added plugins, the problem is still the same.
Could you take a look at it for me?
Thank you so much for your help, and I do love the theme!
Stephen
February 8, 2019 at 21:04 #218271sthin83ParticipantOK! This was a WPEngie issue!! All is working great!
Thanks!
February 8, 2019 at 22:33 #218273AbeKeymasterHi, glad to hear that. Can you please share more details on what was causing this so we can assist other users with same issue?
Thank you very much
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution---
@ SeventhQueen we do our best to have super happy customers. Thanks for being our customer.February 8, 2019 at 23:46 #218276sthin83ParticipantYes, it was an Ajax issue, and WPengine needed to update the Heartbeat API. I did a google search of “buddypress WPengine” and someone from 7thQueen had actually written about buddypress/wpengine having some issues. Then I saw this post below and contacted WPengine, and it was the issue.
https://www.buddyboss.com/support-forums/topic/heres-how-to-fix-wp-engine-and-buddypress-ajax-issue/
Cheers!
Stephen
February 10, 2019 at 03:46 #218308LauraModeratorGlad its resolved, thanks for sharing the details 🙂
Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solutionLaura Solanes - Graphic Designer and Web Designer
Please be patient as I try to answer each topic as fast as i can.
If you like the theme or the support you've received please consider leaving us a review on Themeforest!
Always happy to help you 🙂
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