buddypress member search doesnt work

[ysfcn]

hi member search doesnt work.  ı disabled all pulings only active buddypress and try but it not worked. please help me

[Kieran_SQ]

Hi,

Please can you update this ticket in a private reply with admin credentials for your site. Please make sure that the account you provide has the language set to English.

Also as your pages are in a language other than English please let me know the URL for your members page and the URL for any other page which contains a search form.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[ysfcn]

I realized now. some members are found. does not find some members

[Kieran_SQ]

So is this working for you? Should I mark the ticket closed?

If there is a specific issue with the plugin not getting all of the expected results from the profile fields you should contact the plugin author directly, you can reach their support here https://wordpress.org/plugins/bp-profile-search/.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[ysfcn]

This reply has been set as private.

[ysfcn]

This reply has been set as private.

[Kieran_SQ]

Hi,

First of all you do not have ‘BP Profile Search’ installed so I cannot test if this is working or not, please reinstall this plugin.

I am unable to access the main page (whilst logged in), I am constantly redirected back to the profile page. This is likely caused by custom code in your functions.php file. You’re also using php tags where they’re not needed – this may be causing errors.

Please try the following, and test after each step (clearing your local cache for each step, Ctrl+F5) with an admin account and a standard user account (make sure the accounts have a membership level assigned)

– Disable all caching and keep your caching disabled
– Remove all custom code from your KLEO Child functions.php file (make a backup prior to this step)
– Disable plugins one by one

Please let me know what you find and if/when the homepage is accessible

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[ysfcn]

sorry for my bad english. ı have two members in my site. first member is erol when ı want search erol like photo erol came.
when ı want to search baki write “sorry we havent found”
some mamber find some mamber didnt find.
ı hope ı can wxplain my problem 🙂
sorry again 🙂

Attachments:

You must be logged in to view attached files.

[Kieran_SQ]

Ah, my apologies, I thought you were referring to the search plugin and not the ajax search.

I went to Theme Options > Header Options > Scroll to: ‘Search context’ and set it for ‘Members’ and ‘Groups’, you can add any other options you wish to here.

When I searched for ‘baki’ I didn’t get any results as you described, can you confirm for me if the user baki has previously signed into their account and also if there are any special characters within the name normally that do not appear in WordPress / BuddyPress.

Thanks,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[ysfcn]

there are not any special characters within the name baki. ı dont understand this problem. can u look into my member list. there is a problem some members

[ysfcn]

This reply has been set as private.

[Kieran_SQ]

Hi,

I didn’t get an answer on whether or not Baki had previously logged in so I installed a plugin called ‘User Switching’ (currently set to deactivated) so I could switch to Baki and count them as a member who has previously logged in.

Upon doing so Baki became available in the search results. The search is based off of members who have registered, activated and signed in – this stops spam registrants being an issue and allows you to return only genuine members.

Thanks,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Ticket solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

Attachments:

You must be logged in to view attached files.

[ysfcn]

it’s really amazing 🙂 and thank you very much Kieran_SQ.

[Kieran_SQ]

Hi,

You’re welcome, feel free to open a new ticket any time and we will be happy to assist.

All the best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Custom development requests can be sent to dev@seventhqueen.com, one of the development team will be happy to discuss your needs.

[Author]

Posts