Buddypress Not Installed

[gmc1111]

I am attempting to install theme.  I get an error message when I click “Import Buddypress Profile Fields”.  The error reads: “Could not import. Please make sure you have Buddypress installed and activated”

I am also getting 404 error message when I try to edit with Elementor.

 

 

 

[Kieran_SQ]

Hi,

Thanks for reaching out and sorry to hear you’re having issues with importing. I tried to access your site using the details provided but I was unable to login. I currently have 2 attempts remaining, please check the details are correct and share again in a private reply.

Please also let me know which PHP version you’re using, if you are using version 5.X please try changing to 7.X and attempt the import again.

Thanks,

Kieran

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[gmc1111]

Also can’t figure out how to add a group pic to for the New Group posting on the home page. I don’t see a “Feature Image” in the Group Edit option.

[gmc1111]

URL: http://www.matchjuana.com/wp-admin/
Username: support
Password: GMC1111@gmc

[gmc1111]

Current PHP version: 7.1

[gmc1111]

If I pay for the install would you be able to install the theme demo like shown on your site?

[gmc1111]

Tried a reinstall. Same problem. During install:Import Content

Let’s import content to your website, to help you get familiar with the theme.
Advanced
BuddyPress Profile Fields
WILL NOT IMPORT

[Kieran_SQ]

Hi,

I was able to log into your site and import the fields for you using the theme setup option in WP Admin > Appearance. If you continued to receive this error you should log out of WordPress and purge your local cache (Ctrl+F5), this resolves most issues like this.

You can see the newly imported fields under WP Admin > Users > Profile Fields.

With regards to groups you can set a photo whilst creating the group on the front-end or update an existing group by going to the desired group, select: ‘manage’, select: ‘photo’ and upload your image (see screenshot).

As per your above question, we do offer a premium install service, you will need to email dev@seventhqueen.com with details of your request for a quote from one of our developers.

Let me know if this helps,

All the best,

Kieran

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

[gmc1111]

Hi, Thanx for the help and quick support!!! I’ve emailed for premium install information.

[Kieran_SQ]

Hi,

You’re most welcome, please feel free to open a new ticket any time with any other questions you may have and we’ll be happy to help.

I’ll send a heads up to the team that deal with custom requests and installs to let them know you’ve contacted them.

All the best,

Kieran.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

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