This topic has 22 replies, 4 voices, and was last updated 8 years by beeverywhere.

  • Author
  • #61269
     Sherry
    Participant

    The registered users do not get any notification when someone comments to their posts. Please advise.

    #61271
     sharmstr
    Moderator

    Correct. They do not. They never have. Search the bp forums. There’s a plugin for that but not sure if its still being maintained.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61282
     Sherry
    Participant

    Well, this is frustrating. Why is there then a notifications option on the profile and “live notifications” if they never worked? On the BuddyPress forums there are answers since 2 years ago, they recommend the plugin “Buddypress activity comment notifier”. I searched for that plugin and it was not updated since February 2014! What solution do you suggest for this?

    #61285
     sharmstr
    Moderator

    What options are you talking about?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61292
     Sherry
    Participant

    Please see attachments!

    Attachments:
    You must be logged in to view attached files.
    #61296
     sharmstr
    Moderator

    Okay, but as I’ve said, the buddypress developers never wrote in screen notifications for activity comments. Only email notifications. That’s not Kleo’s fault.

    The only thing that Kleo has done with notifications is added Live Notifications. What it does is checks the notification table in the db for any notifications for the user and shows the notifications in the menu. Since buddypress doesnt log comments in the notification table there’s no way for Kleo to notify you of it.

    Make sense?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61300
     Sherry
    Participant

    It makes sense, thank you for the detailed answer! Please have a look at my website, there might be a connection with my other question about the login page. I don’t get any notifications at all, also not by email.

    #61301
     sharmstr
    Moderator

    Again, that’s not Kleo. If you’re not getting notifications, it could be a number of things but nothing Kleo related. Its all BP and WP and SMTP.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61310
     Sherry
    Participant

    Thanks, I will see on the BP forum if they have advice for it.

    #61592
     Sherry
    Participant

    Hi again, so, I am in discussion with the Buddypress forum as well and they suggested to activate the TwentyFifteen theme and check there. With the TwentyFifteen theme activated, I get email notification but no in-site notifications. With Kleo activated, I don’t get any notifications at all (also not by email). Can you help me at least get the email notifications? Maybe I made some mistake that they don’t work at all when Kleo activated?

    #61594
     sharmstr
    Moderator

    Let me see if they changed any notification code in BP 2.3. Kleo 2.4.3 isnt fully compatible with BP 2.3 since it just came out a few days ago.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61595
     sharmstr
    Moderator

    I just tested two of my kleo 2.4.3 sites with BP 2.3.1 and I’m getting email notifications for activity comments without issue.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61598
     Sherry
    Participant

    Ok I just tested again and now I get email notifications with Kleo too. So that means it’s for sure Buddypress problem not getting in-site notifications?

    #61599
     sharmstr
    Moderator

    They have only ever had email notifications for comments. There have never been in site notifications for comments. I’ve said that from the beginning. LOL.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61600
     Sherry
    Participant

    I know but it seems strange that they have a “notifications bell” that always shows 0 notifications! If not for comments than for what are the notifications?

    Attachments:
    You must be logged in to view attached files.
    #61602
     sharmstr
    Moderator

    private messages, friend requests notices, plugins that use notifications and lot of other things.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61603
     Sherry
    Participant

    What exactly does Buddypress log in the notification table in the database then? Only private messages and friend requests but no activity notifications like comments and likes? Because Kleo is advertised with a notification bell which people associate with notifications for basic things like comments and likes.

    #61604
     Sherry
    Participant

    Can you recommend other plugins as an alternative to Buddypress that are compatible with Kleo and send notifications for all activity? I was reading about one called “Ultimate Member” https://ultimatemember.com/creating-alternative-buddypress/, would that work with Kleo?

    #61605
     sharmstr
    Moderator

    Sorry, I cant. I’ve only used BP.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #61607
     Sherry
    Participant

    Or is there a plugin for Buddypress that can add notifications for comments and likes?

    #61609
     sharmstr
    Moderator

    The only one I know of is Buddypress activity comment notifier” which you already know about.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #81983
     ffambrosia
    Participant

    Is there a way to add activity comments to the things buddypress will notify about? This seems like a serious lack in any social media site, that members don’t get notifications for responses to status updates. I have tried the activity comment notifier plugin, but as far as I can tell, it only shows notices in the admin toolbar, which makes it an unacceptable solution to me as I do not want my users accessing the backend at all.

    Has anyone had any success in getting notifications for comments/replies and can suggest a solution that doesn’t involve notices on the admin bar?

    #94137
     beeverywhere
    Participant

    I am looking for a solutions for this too. I want users to receive emails so they get the notifications when they are logged out.

    Any suggestions?
    Thanks

Viewing 23 posts - 1 through 23 (of 23 total)

The forum ‘KLEO’ is closed to new topics and replies.

Log in with your credentials

Forgot your details?