This topic has 6 replies, 3 voices, and was last updated 8 years by Radu.

  • Author
  • #158482
     airsoftwars
    Participant

    Hi,

    When trying to upload a profile picture on mobile the button doesn’t work properly. We have to click slightly under the button to trigger it.

    Could you please help me?

    Thanks

    #158507
     Laura
    Moderator

    Hello, can you share access so i can check it out? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #159333
     airsoftwars
    Participant

    You don’t need my credential. It’s doing it on your demo site too.

    I am using an iphone 5S on safari

    #159458
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #159545
     Radu
    Moderator

    Hi,

    Add this CSS

    COPY CODE
    input#bp-browse-button {
        pointer-events: all !important;
    }

    The CSS will be added to wp-admin -> theme options -> general settings -> quick CSS

    NOTE : Child theme needs to be installed and activated.

    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #160602
     airsoftwars
    Participant

    It didn’t work

    Did it work on your demo site? Because I just try it again on your demo site with my iphone 5S and it didn’t work

    Thanks

    #160729
     Radu
    Moderator

    Hi,

    It’s the same from what I see on the demo, until theme update use this fix, add the next CSS.

    COPY CODE
    
    .bp-uploader-window .moxie-shim.moxie-shim-html5 {
    width:100% !important;
    height:100% !important;
    position:absolute;
    display:block;
    top:0 !important;
    left:0 !important;
    }
    

    The upload button it’s clickable as it should.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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