This topic has 8 replies, 3 voices, and was last updated 9 years by Radu.

  • Author
  • #148357
     darryljung
    Participant

    On my user activation email, there’s a link on the bottom to unsubscribe.  When clicking on it, the user gets a 404.

    The url generated has the following url:
    http://fundivation.staging.wpengine.com/members/djung14atlassoftwaregroup-com/settings/notifications/

    The actual url should be (i think)
    http://fundivation.staging.wpengine.com/members/djung14atlassoftwaregroup-com/notifications/

    Also in the profile admin, there’s no option to unsubscribe from notifications other than to delete the account.  Should there be something else there?

    Thanks,

    #148491
     Laura
    Moderator

    Hello, can you make me an admin so i can check out the dashboard? 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #148492
     darryljung
    Participant

    Hi,

    I’ve created an admin user for you.

    the url to log in is
    https://fundivation.staging.wpengine.com/my-login

    once logged in you can go to:
    https://fundivation.staging.wpengine.com/wp-admin

    u: 7thqueen
    p: 54K$RkUnV7egWWGgy#%uN6)7

    Let me know if you have any trouble getting in.

    – darryl

    #148829
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #148909
     Radu
    Moderator

    Hi,

    The 7thqueen account aren’t working,

    The generated URL it seems to be generated correctly, on my local installation I have the email settings at that address http://localhost/kleo/members/test/settings/notifications/

    You should have that to !

    Make sure to have notification component enabled from BuddyPress settings

    Let me know

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #149020
     darryljung
    Participant

    I have notifications enabled, but still have the 404 issue.

    Is there another setting somewhere to enable notifications? the EMAIL tab doesn’t show like it does on yours.

    #149094
     Radu
    Moderator

    Hi,

    Try to re-save permalinks from wp-admin -> settings -> permalinks -> save changes.

    Try also to enable all components then re-save the permalinks and check again.

    Try to de-activate child theme and try again.

    Try also to de-activate rest of the plugins except BuddyPress and check again.

    Let me know
    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #149402
     darryljung
    Participant

    Thanks for your help, that resolved the issue. I needed to activate the messages section within buddy press so that the unsubscribe link can link to that page.

    #149476
     Radu
    Moderator

    Great if you have solved

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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