This topic has 5 replies, 3 voices, and was last updated 6 years by Radu.

  • Author
  • #165007
     josaade
    Participant

    Hello,

    Thank you for this great theme, I still have not found a better one…

    I am having a conflict (it seems?) between the theme and Woocommerce Name Your Price extension which always gives me the same error message : “Cannot be added to your cart, please enter a valid, positive number”.

    (Seen on link with the combination “Don ponctuel” & “Autre”)

    Please help me as quickly as possible as it is a very urgent matter to me.

    Sincerely,

    #165181
     Laura
    Moderator

    Hello, will assign the ticket to a higher support level who can help and advise you in your query.
    Thanks! ?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #165236
     josaade
    Participant

    Thank you! As it is an urgent matter…

    #165530
     Radu
    Moderator

    Hi,

    I’m unable to see the behavior the maintenance page it’s displayed instead.

    Meanwhile can you check with Kleo theme de-activated by using a default wp theme ? to see if the issue it’s between the plugin and latest woocommerce version ? or between the plugin and other plugins ? by de-activating all plguins except woocommerce and that plugin.

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #165537
     josaade
    Participant
    This reply has been set as private.
    #165980
     Radu
    Moderator

    IF it’s the same with default WP theme the problem it’s not KLEO theme.

    Cheers
    R.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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