Bugs and Issues

[wholistic]

Hello,

There have been some errors showing along the way which I wanted to address because it seems they are theme issues.

Accepting friends requests doesn’t always work. For example, a user was trying to accept a friend request by clicking on it but nothing would happen (in Internet Explorer). After that tried in Chrome and it worked. Another user, using Chrome was also trying to accept an invite and kept getting an error. See the screenshot attached.  Screen Shot 2018-03-19 at 8.25.08 PM.png

Also, the button’s background doesn’t exactly match the button. Another screenshot attached.   Screen Shot 2018-03-18 at 12.10.49 PM.png

In the third screenshot, you will see three buttons on a member’s profile. One says “Public Message”. When I click on it nothing happens. And I am not sure what the purpose of it is and how to remove it.  Screen Shot 2018-03-18 at 12.05.40 PM.png

My members are showing black for some reason. How can I change the color?

  Screen Shot 2018-03-19 at 8.34.09 PM.png

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[wholistic]

There is one more thing…I saw another post in the support forum about it but when I open the topic, the page is blank and it says: You cannot reply to this topic.

The issue is with the Facebook login which works on desktop but not on mobile. This might be a Facebook setting issue but maybe you know the solution to it?

[attachment file=192390]

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[Laura]

Hello, i would need to check it out at your site to find the source of the issue, can you share admin access here as a private reply? 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[wholistic]

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[Laura]

Hello, sadly i cant login to wp-admin
403 Forbidden
Permission denied. Our sentries tell us that you should not be here.

Website owner? If you think you have reached this message in error, please contact support.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[wholistic]

This reply has been set as private.

[Laura]

This reply has been set as private.

[wholistic]

This reply has been set as private.

[Laura]

Should be fixed now, please check 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[wholistic]

Hi Laura,

Could you please clarify what exactly was fixed?
I just checked and the buttons are still not showing correctly.
Also, the members’ background is still showing black. How can I change the background color?
The friend request did not show an error this time, but I tried just once..
Thank you 🙂

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[Laura]

Hello, please clean your cache, as those are already fixed 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[wholistic]

It looks like it is fixed. Thank you 🙂

[Laura]

Glad to help 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[wholistic]

This reply has been set as private.

[Laura]

Hello, please try by adding this to style.css of child theme

COPY CODE

#buddypress #message-thread .button.confirm {
    font-size: 11px !important;
    text-transform: uppercase !important;
    border-radius: 4px !important;
    height: 30px !important;
    line-height: 30px !important;
    padding: 0 10px !important;
    display: inline-block !important;
}

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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