This topic has 9 replies, 2 voices, and was last updated 9 years by Laura.

  • Author
  • #73164
     mchausse
    Participant

    Hi, my french translation done with poedit worked fine and suddenly… disappeared. Tried to install my translation files again, moved them… still not appearing…

    Also, my website is extremely slow. I tried everything (caches, minifying, compressing, removing plugins, files … not working) – mobile :40% on google speed – computer :60%…

    Had a problem with my parent theme, so i re installed the child theme and all my widgets and some of css disappeared. Moreover, my stylesheets style.css are empty…
    Also, my social links do not appear.

    My geodirectory assets have disappeared to.

    “create forum” or “create group” not appearing on bp profile as well.

    Could someone help me please?

    #73420
     Laura
    Moderator

    Hello, for the child theme, if you reinstall the chil theme, all css in style.css will be empty, as the ol style.css will be replaced.
    Translations should be under wp-content/languages/ and for plugins in wp-content/languages/plugins
    Social links may have disappeared from the options due to the reinstalls, you will need to configure them again.
    For buddypress forum and group creation, please check at Tools/buddypress check all options and then go to Settings/buddypress , Settings/forums and check out that are settings are well setup, such as allow members to create groups.

    For geodirectory please specify a it more 🙂
    Also go to Settings/permalinks and select DEFAULT, save and then POST NAME and save

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #73456
     mchausse
    Participant

    Hello, for the child theme, if you reinstall the child theme, all css in style.css will be empty, as the ol style.css will be replaced

    Not working as it is bugging had to delete the child theme
    But my main theme style.css is still empty even if i personalized it

    Translations should be under wp-content/languages/ and for plugins in wp-content/languages/plugins

    Done but not working had to translate again

    or buddypress forum and group creation, please check at Tools/buddypress check all options and then go to Settings/buddypress , Settings/forums and check out that are settings are well setup, such as allow members to create groups.

    Done still not working, appears on the group page but not on profile

    #73459
     mchausse
    Participant

    Also, my website is extremely slow. I tried everything (caches, minifying, compressing, removing plugins, files … not working) – mobile :40% on google speed – computer :60%…

    #73824
     Laura
    Moderator

    Hello, could you share admin credentials so i can check it out?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #81060
     mchausse
    Participant
    This reply has been set as private.
    #81061
     mchausse
    Participant
    This reply has been set as private.
    #81402
     Laura
    Moderator

    Hello, to display social info, you need to fill it at Theme Options > Social Info
    Website speed may be related to the plugins and the hosting, try using a cache plugin like w3 total cache, deactivating other plugins and testing the speed…
    Could you detail me what is exactly missing on geodirectory? 🙂
    For social login, did you add the facebook app id in theme options?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #81588
     mchausse
    Participant

    I have been contacting (many e-mails) you since august and all you answer, is : go to social option… Thank you for you help but it is useless…

    – Social articles do not work, impossible to publish an article
    – social info never display
    – top bar never displays
    – some times I change some style options, does not do anything, have to do it again
    – many many many problems…
    – groups and forum – create a topic do not appear on buddy press profile but on the forum and group page only…

    I had those problems for months, I sent you many many many e-mails… not even an answer from you…

    #81813
     Laura
    Moderator

    Hello what is see is that your changes are not affecting, because i saw social info empty, so if you really added your usernames to social info but it didnt save, it may be your browser, if you want you can share your social usernames with me so i can try to add them, i will also try to post with social articles and show top bar, create a topic doesnt appear in profile page by default, only in social articles submenu.

    If it is what i think, the issue is related to your browser not saving the information because those options are default of our theme so they should work perfectly 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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