Cannot access Dashboard

[vineshare]

Hi,
When I try and access Dashboard it is coming up with this,
Fatal error: Cannot use object of type WP_Error as array in /home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/kleo-framework/inc/pixelentity-themes-updater/class-envato-protected-api.php on line 344

Please help.
Thanks,

[sharmstr]

Please search before posting. Or look at the alert in the upper right hand corner. https://archived.seventhqueen.com/forums/topic/fatal-error-6

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[vineshare]

Hi,
I am having all sorts of issues with updating theme from Fatal Error.
I have tried uploading using FTP but it has scrambled my whole website.
Please advise a fix asap.
Thanks,

[sharmstr]

what do you mean scrambled? Is visual composer activated?

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[vineshare]

Hi,
Yes sorry that is not scrambled anymore with all plugins activated.
When I try and update theme I get this error,
Fatal error: Cannot use object of type WP_Error as array in /home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/kleo-framework/inc/pixelentity-themes-updater/class-envato-protected-api.php on line 344

Can you please advice a fix.
Thanks,

[sharmstr]

download the update from theme forest and ftp to your server: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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[vineshare]

Thanks,
I have done this and now receive this:
Fatal error: require_once(): Failed opening required ‘/home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/kleo-framework/kleo.php’ (include_path=’.:/usr/local/php5_4/lib/php’) in /home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/functions.php on line 13

Let me know fix thanks,

[sharmstr]

looks like it didnt upload correctly.

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[vineshare]

Hi,
I have tried uploading properly and Dashboard is working great.
Parent theme is now missing and no style.css stylesheet.
See below:
Installing Theme from uploaded file: themeforest-6776630-kleo-next-level-wordpress-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.

and

Broken Themes
The following themes are installed but incomplete. Themes must have a stylesheet and a template.
Name Description
Kleo 3 (parent) Stylesheet is missing.
Kleo Child The parent theme is missing. Please install the “kleo” parent theme.

Please advise fix.
Thanks,

[sharmstr]

You’re doing it wrong.

First you dont want to reinstall the theme

Second, even if you did want to reinstall the theme, you need to unzip the themeforest download to get to the kleo.zip installer.

https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

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[vineshare]

OK,
what do I do about the missing stylesheet and parent theme missing?
Thanks,

[vineshare]

It also has:
ERROR: The theme directory “twentyfifteen” does not exist.

Thanks,

[sharmstr]

Give me wp admin access and ftp access. I’ll take a look when I get a chance.

But it sounds like you’ve screwed up your directory structure.

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[vineshare]

Wp admin access is
User name: AlissiaGalbraith
Password: Markymark01

FTP ACCESS:
HOST: vineshare.com.au
USERNAME: vine2617541186
PASSWORD: Rb!o2,NKqH.D
PORT: 22

Thanks,

[sharmstr]

All of your problems were because you didnt install it correctly. Should be good to go now

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