This topic has 14 replies, 2 voices, and was last updated 9 years by sharmstr.

  • Author
  • #66740
     vineshare
    Participant

    Hi,
    When I try and access Dashboard it is coming up with this,
    Fatal error: Cannot use object of type WP_Error as array in /home/content/p3pnexwpnas09_data01/41/2617541/html/wp-content/themes/kleo/kleo-framework/inc/pixelentity-themes-updater/class-envato-protected-api.php on line 344

    Please help.
    Thanks,

    #66742
     sharmstr
    Moderator

    Please search before posting. Or look at the alert in the upper right hand corner. https://archived.seventhqueen.com/forums/topic/fatal-error-6

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66786
     vineshare
    Participant
    This reply has been set as private.
    #66808
     sharmstr
    Moderator

    what do you mean scrambled? Is visual composer activated?

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66812
     vineshare
    Participant
    This reply has been set as private.
    #66816
     sharmstr
    Moderator

    download the update from theme forest and ftp to your server: https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66856
     vineshare
    Participant
    This reply has been set as private.
    #66861
     sharmstr
    Moderator

    looks like it didnt upload correctly.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66893
     vineshare
    Participant
    This reply has been set as private.
    #66894
     sharmstr
    Moderator

    You’re doing it wrong.

    First you dont want to reinstall the theme

    Second, even if you did want to reinstall the theme, you need to unzip the themeforest download to get to the kleo.zip installer.

    https://archived.seventhqueen.com/forums/topic/steps-to-update-kleo-theme

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66900
     vineshare
    Participant
    This reply has been set as private.
    #66906
     vineshare
    Participant

    It also has:
    ERROR: The theme directory “twentyfifteen” does not exist.

    Thanks,

    #66908
     sharmstr
    Moderator

    Give me wp admin access and ftp access. I’ll take a look when I get a chance.

    But it sounds like you’ve screwed up your directory structure.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #66918
     vineshare
    Participant
    This reply has been set as private.
    #66971
     sharmstr
    Moderator

    All of your problems were because you didnt install it correctly. Should be good to go now

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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