Cannot Clear live notifications

[randrcomputers]

Cannot Clear live notifications suddenly! when you click mark all as read shows a “#” in address bar and nothing happens

[Radu]

Hi,

This happens recently ?did you remember after what action that start to happens ? theme update or wp update ?

IF you can please leave us the FTP + wp admin login to can take a closer look

Cheers
R

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What support service includes ? What not ?

[randrcomputers]

seems the kleo theme is causing a HUGE load on server i set the ajax refresh to 5min but the kleo_bb_ajax is going crazy! so much in fact it crashes the site over a short period of time

[Radu]

Make sure to have this deactivated wp-admin -> theme options-> blog -> Enable Likes by Ajax -> OFF

Switch off the ajax one and maybe the second one Enable post likes* -> OFF those should completely turn off the feature.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[randrcomputers]

Those are both off i have never used those options but i will say i downgraded theme and my site is 10 times faster now with no crashing. I also notice the seventhqueen site is VERY slow last few weeks not sure what them you guys run here but wow it is slow like my site was

[Radu]

Hi,

To which version you had downgraded ?

From some time seventhqueen support had changed the server maybe that’s why.

Cheers
R

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

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