This topic has 18 replies, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #130981
     complexs
    Participant

    Hello, When I tried to installed the Theme after creating a WordPress I got this message:
    “Are you sure you want todo this?

    Please try again.”

    Help please, thanks

    #131087
     Laura
    Moderator

    Hello, please share admin credentials so i can check it out 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #131091
     complexs
    Participant

    I cannot give you my admin credentials, can you not explain to me step by step how to Install it properly? I am not the only one who cannot install this theme I checked your comments and multiple people have the same issue. Perhaps you need to update the theme so it works properly. I have installed many wordpress themes and this one obviously isn’t coded right because it doesn’t work. I paid good money for this and need to have it working without giving my credentials to people I cannot trust on my server. It’s not suppose to be difficult to install a theme in wordpress, that’s why it’s wordpress.

    #131092
     complexs
    Participant
    This reply has been set as private.
    #131103
     Laura
    Moderator

    Hello, i see the error, its not theme related, is the server upload size but its very easy to fix 🙂
    Locate sweetdate.zip and sweetdate-child.zip Unzip themand you will have 2 folders, one sweetdate and sweetdate-child
    At your hosting file manager, find wp-content/themes and upload both folders
    And thats all, theme installed 🙂
    Let me know if it works, will be here to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #131108
     complexs
    Participant

    How do I import the Demo Content? Link pls

    #131109
     complexs
    Participant

    After importing content using these instructions:

    To import our Demo content you should install WordPress Importer plugin

    http://wordpress.org/extend/plugins/wordpress-importer/

    1 – Download it and upload on your server (wp-content/plugins) or install it from WordPress Admin -> Plugins

    2 – Go to tools – Import

    3 – Choose “WordPress”

    4 – Upload “demo-sweetdate.xml” (choose to import images if you want)

    5 – Done!

    I got an To import our Demo content you should install WordPress Importer plugin

    http://wordpress.org/extend/plugins/wordpress-importer/

    1 – Download it and upload on your server (wp-content/plugins) or install it from WordPress Admin -> Plugins

    2 – Go to tools – Import

    3 – Choose “WordPress”

    4 – Upload “demo-sweetdate.xml” (choose to import images if you want)

    5 – Done!

    I got an error at first saying “Contact Form something or other couldn’t be imported. How do I fix that.

    Also after checking the front page the Navigation Menu looks messed up and doesn’t stay in place, how to fix it when importing it doesn’t look anything like the demo. Need some help please.

    #131172
     Laura
    Moderator

    Hello, the contact form issue is because you didnt had contact form 7 plugin installed, you can ignore that if you wont use it. Anyways you should create your own contact form 🙂
    The menu issue maybe is related to not checking the menu type. Go to Appearance > Menus and select the menu tu use, now scroll down and check primary menu then save 🙂

    If you need more help please let me know 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #131174
     complexs
    Participant

    How can I get Sweetdate theme to look like what you offered in screenshots? It currently looks like a WordPress regular theme with sweetdate stuff on it. Do you offer a Step by Step guide on how to import the data properly and to set it up to look like what you have in screenshots on Themeforest? My site just looks like a wordpress theme with sweetdate stuff on it and looks nothing like a dating website. Please help, thanks.

    #131177
     Laura
    Moderator

    Hello, please check https://archived.seventhqueen.com/sweetdate/article/sweetdate-dating-wordpres-theme-complete-tutorial-install-setup-extended-part-1 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #131185
     complexs
    Participant

    Thanks for the link. I ran across a few issues.

    1. The Search box for Users disappeared?

    2. On the backend (wordpress) I am missing most options in BuddyPress, in video it shows lots in mine they are not there.

    Screenshots submitted

    Attachments:
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    #131189
     complexs
    Participant

    I am at 9:58 minutes into the Video tutorial and thee buddypress section where I am missing options to select.

    Not sure why Search Box for users disappeared also in the video it shows it is there and I followed the steps one by one and did nothing different.

    #131234
     Laura
    Moderator

    Hello, just set it up for you 🙂 Just need to setup the bp profile fields and matching

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #131237
     complexs
    Participant

    Thank you very much, I appreciate the help. 🙂

    #131268
     Laura
    Moderator

    Glad to help 🙂

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #131546
     complexs
    Participant

    Could you please help me out please, your demo has a larger blue background when my does not. The problem is the search box goes past it so the white part on the bottom goes into another white section instead of stay within the blue background. It kinda looks funny please help. thanks

    #131724
     Laura
    Moderator

    Hello, might be the slider, import another slider at Revolution Slider :))

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

    #133530
     complexs
    Participant

    Could you please help me out importing the Membership Levels. Thanks in advance

    #133791
     Laura
    Moderator

    Hello, there are no membership levels to import. Just create one at Memberships > Levels and then setup therestrictions at Sweetdate > Memberships

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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