Cannot update edit and update page

[rajtrivedi69]

Dear Team,

The website has gone really slow suddenly and also the admin panel is just now making me frustrated. It does take hello of a time to load, It never use to happen this way one week back. There are no changes made instead i have deactivated lots of plugins. I dont have any more sumo me plugin , buddypress registration options plugin, since the database had tables and records, i have added them back. Still it the same issue. I try to edit page and update it always gives

Connection Lost. Rather i am connected to internet. I have tried different machine and different connection.

Please guide.

It only happens when we are logged in.

[rajtrivedi69]

Here is the screen shot

Attachments:

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[rajtrivedi69]

The same issue is with also post i cannot add it, neither any author are able to add it

[Laura]

Hello, connection lost issues are related to server status and/or your internet connection.
For the speed of the site, check https://seventhqueen.com/blog/code-snippets/the-definitive-wordpress-speed-guide-step-by-step-easy.html

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[rajtrivedi69]

Hey Team,

Its not the connectivity, i have couple of more wordpress websites and they run just fine on any network, but the admin panel of kleo has seriously gone very slow. Here are somethings that recently i have done.

Removed Plugins from ftp but their database tables are still there.

Should i remove all tables from the database as well and check, because it is seriously not working

[rajtrivedi69]

Dear team,

Let me make it more clear its not the end user website, its the admin panel, and the end user website also gets slow, when the user logs in. So its something with the theme

[rajtrivedi69]

Hello Team,

When i checked my public html folder and there was access logs i see this warning

PHP Warning: include(/home/mybscqkg/public_html/wp-content/themes/kleo/404.php): failed to open stream: Permission denied in /home/mybscqkg/public_html/wp-includes/template-loader.php on line 75

[rajtrivedi69]

Dear Team,

I switched my theme to Twenty Sixteen and it was working fine and when again switched to kleo again the admin panel went slow. I think it is the theme thats not working please check and let me know. I have given numerous replies you guys are not responding. Please check.

[Laura]

Hello, did you check your plugin speed with p3 plugin? maybe one is creating that issue, if you deactivate some plugins and test the speed of the theme it goes very fast.
If you followed the guide, you should have all the plugins needed to speed your site, but as i see you do not have any of them.Please follow the guide.
My suggestions are to test each plugin speed by activating and deactivating it, if not working, contact your hosting provider.

If not, try with a CDN 🙂

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[rajtrivedi69]

I have tried deactivating and activating plugins. I have tried with installing all recommended plugins. I am facing the same issue. I have tried with a different theme it works fine. Please test your theme, its something that is seriously not working at the themes admin end. I used 2017 and everything goes well.

Please let me know we are stuck, authors are not able to post

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

I cannot reproduce the issue that you encounter on my local install

I’ve updated a post and I was abe to update it without receiving any error : https://drive.google.com/file/d/0Bxo5b6iHWRMweG1yQUJzSGxJeVU/view

Do you know exactly the steps to can reproduce that ?

Install and activate this plugin : https://wordpress.org/plugins/p3-profiler/screenshots/ and when you see that kind of error run the plugin to see if any plugin consumes the majority of resources.

If you are on a shared hosting, check and make sure if the available memory for your package it’s lower than your wp install uses, check with this plugin memory consumption : https://wordpress.org/plugins/query-monitor/

Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[rajtrivedi69]

Its resolved now

[Radu]

Ok then
Cheers
R.

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

What support service includes ? What not ?

[Author]

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