This topic has 7 replies, 2 voices, and was last updated 10 years by SanaNA.

  • Author
  • #80169
     SanaNA
    Participant

    Last night, I suddenly began getting this error when trying to update within the Theme Options: “There was a problem with your action. Please try again or reload the page”

    I have deactivated all plugins that did not come with the theme. That doesn’t resolve the issue.

    #80173
     Radu
    Moderator

    Hi,

    Try to increase max memory limit

    https://archived.seventhqueen.com/forums/topic/ajax-erro-when-creating-sidebar

    Let me know.

    Regards

    RAdu

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #80310
     SanaNA
    Participant

    So, what if those methods didn’t work? What is my next step?

    #80317
     Radu
    Moderator

    Add this line to your kleo child functions.php

    COPY CODE
    
    add_filter( 'kleo_theme_options_ajax', '__return_false' );
    

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #80337
     SanaNA
    Participant

    Thank you! That worked!

    #80339
     SanaNA
    Participant

    That fixed the updating the Theme Options – but it didn’t, unfortunately help with another problem – which I was hoping it would: https://archived.seventhqueen.com/forums/topic/ajax-erro-when-creating-sidebar

    #80400
     Radu
    Moderator

    You have increased the php max memory ?

    Cheers

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #81556
     SanaNA
    Participant

    Moving my site to a new server resolved that issue 🙂

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