This topic has 8 replies, 2 voices, and was last updated 8 years by djfpete.

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  • #85208
     djfpete
    Participant

    Hello I cannot upload the profile picture in my Kleo theme and none of my users can. When I try to upload this is what shows but it will not have picture. Please help me with this issue.

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    #85210
     sharmstr
    Moderator

    Couple of things to check

    1 – Does it work with the WP 2015 Theme installed?

    2 – If not, check for plugin conflicts by disabling everything except buddypress. If it works after that, then start enabling your plugins one-by-one until it doesnt work again.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #85211
     sharmstr
    Moderator

    *installed = enabled “does it work with WP 2015 Theme *enabled*”

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #87784
     djfpete
    Participant

    Hello,

    It is still not working. Can you go on the backend and take a look for me. I am able to upload photo but it will not capture and save it.

    #87785
     djfpete
    Participant

    I did the 2 things you suggested and it is still not working.

    #88100
     sharmstr
    Moderator

    Respond privately with admin credentials

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #88944
     djfpete
    Participant
    This reply has been set as private.
    #89763
     sharmstr
    Moderator

    I disabled owl carousel and the tido plugins and was able to upload an avatar.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #89920
     djfpete
    Participant
    This reply has been set as private.
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