Cannot use Facebook on Mobile

[jf]

I have followed your instructions on how to setup Facebook and it’s working well on Desktop but it’s not working on Mobile devices.

It’s not longer possible to turn off “strict mode” https://stackoverflow.com/questions/49412342/how-to-turn-off-use-strict-mode-for-redirect-uris-in-facebook-app therefore I get an error when trying to access via a mobile device.

Please help as I get hate mail 😉

[Laura]

Hello, will assign the ticket to a higher support level who can help and advise you in your query.
Thanks! ?

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Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Radu]

Hi,

On what phone did you tried ? from what browser ? what os version

Make sure to have latest theme

Cheers
R

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What support service includes ? What not ?

[jf]

Hi Radu,

From 100% of phones via the browser (Android Browser, Chrome on Mobile, etc).

There’s 1 step from the installation that we can no longer do:

It’s not longer possible to turn off “strict mode” https://stackoverflow.com/questions/49412342/how-to-turn-off-use-strict-mode-for-redirect-uris-in-facebook-app therefore I get an error when trying to access via a mobile device.

I have attached a screenshot of the error message on Mobile browser only (Tablet or Phone).

Thank you for your masterpiece by the way. I really love it!

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[Radu]

Hi,

Just i had tried to login from mobile on our demo and it works normally.

In the error that you show it says the domain that uses that app id isn’t added under the domain list un app settings. Our facebook login workflow works. In your case the settings should be changed.

Cheers

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What support service includes ? What not ?

[jf]

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[Radu]

Hi,

wired…

Check this

Make sure to have https there if your website uses htttps

Also under App review tab check to app to be public

Cheers
R

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What support service includes ? What not ?

[jf]

Hi Radu,

It’s already like that as you can tell in my video + here’s the App Review tab you will see it’s enabled as well: https://www.screencast.com/t/FeTf8xxX

Have you tried creating a new App and trying to disable the “Strict mode” – I am sure that’s where the problem is because 100% is like your instructions.

Thank you and regards,
John

[Radu]

Hi,

Sincerely not sure what to recommend you further…. trying to reproduce on my local end and our demo cannot see any issue from our theme code, so i think on your case it’s caused by some misconfiguration maybe, try to create a new app just allow to be public and under AppDomains add only the hostname

In rest where asks for website url add your site including https https://unitedforautism.org/

Let me know
Cheers
R

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What support service includes ? What not ?

[Author]

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