This topic has 1 reply, 2 voices, and was last updated 8 years by Laura.

  • Author
  • #147343
     adshumaker
    Participant

    Sorry I didn’t cover this in my last ticket….Also when I try to add media in groups it disappears, further when I click on the Media tab under groups I get a 404 error.  Please help, If I cannot add media to my page this theme is worthless to me and It was quite expensive.

    #147385
     Laura
    Moderator

    Hi,

    Do you have the latest version of WordPress ? If not update those

    Do you have the latest version of Kleo theme ? If not update those

    Do you have the latest version of plugins installed ? If not update those

    If you de-activate all plugins excepting BuddyPress/bbPress it works? if yes enable back plugins one by one to identify what causes this.

    If you de-activate the child theme it works ?

    Let me know

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    Laura Solanes - Graphic Designer and Web Designer

    Please be patient as I try to answer each topic as fast as i can.

    If you like the theme or the support you've received please consider leaving us a review on Themeforest!

    Always happy to help you 🙂

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