Can’t join group on group detail page

[kalle]

Hi,

I’ve got a problem with the latest version of your templates. It’s a fresh wordpress installation (network enabled) with a single wordpress page using the kleo theme.

I can join a group on the group overview page but not on the group detail page. It’s loading a new page with a text called “Are you sure you want to do this?” and “Please try again”. It seems that some kind of javascript is not working like expected.
Thanks for your help!

[Laura]

Please update the theme to latest version and the afferent plugins, you can check the plugin update status from wp-admin -> appearance -> install plugins.

If this is useless please follow these steps to enable wp debug:

•  Connect to your server by FTP
• Look in root directory of your WordPress install and open wp-config.php
• Search for define( ‘WP_DEBUG’, false ); and change FALSE value to TRUE

COPY CODE

define( 'WP_DEBUG', true );

•   After this line add this:

COPY CODE

define( 'WP_DEBUG_LOG', true );

WP_DEBUG_LOG is a companion to WP_DEBUG that causes all errors to also be saved to a debug.log log file inside the /wp-content/ directory. This is useful if you want to review all notices later or need to view notices generated off-screen (e.g. during an AJAX request or wp-cron run).

Repeat the described actions and then check the debug.log file and let me know what error appears.

If this is useless please try to deactivate additional plugins except Visual Composer, K-elements, BuddyPress, Paid memberships pro and revolution slider.

After you have disabled the plugins try to see if the error persists.

Cheers

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[kalle]

Hey Laura,

thanks for your help. I updated all stuff to their latest versions right now and even tried to turn on debugging but still nothing happens. At least I changed the design to a default theme and deactivated all plugins -> still the same issue. Seems that Buddypress has whyever some problems with the group join button on the detail page of a group. The group join button on the groups list is still working fine…

I don’t think that you’re be able to help me because it’s not related to your theme and/or plugins.

[Laura]

Hello, will try to help as much as i can 🙂
Please share admin credentials so i can take a look

Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

Laura Solanes - Graphic Designer and Web Designer

Please be patient as I try to answer each topic as fast as i can.

If you like the theme or the support you've received please consider leaving us a review on Themeforest!

Always happy to help you 🙂

[Author]

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