This topic has 3 replies, 3 voices, and was last updated 9 years by sharmstr.

  • Author
  • #70656
     bruce7075
    Participant

    Hi,

    We have several users reported that they can’t receive account activation email with Gmail. Is there any solution for this?

    Thanks a lot in advance!!!

    #70681
     sharmstr
    Moderator

    Issues like this are normally solved with an smtp plugin. Try WP Mail SMTP

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

    #70698
     wannabe
    Participant

    If you are using a VPS you should also check on dkim email signature settings in your DNS. If these settings are not good the email has a good chance of ending up in junk/spam folder.

    #70701
     sharmstr
    Moderator

    Thank you for the info, @wannabe.

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution

    This support site is not about custom work. If you need custom development please contact cornel@seventhqueen.com

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