This topic has 3 replies, 2 voices, and was last updated 11 years by Abe.

  • Author
  • #19709
     webcraft
    Participant

    Hi, I can’t upgrade the account. When I click upgrade account from the user profile page (when logged in as user) I’m redirected to the homepage and not taken to the checkout. Trying to access checkout, via wordpress admin view page, also redirects me to the homepage. Why is this?
    Thanks.

    #20043
     Abe
    Keymaster

    Hi, that could be something related to the settings you did to that page or any other settings related to restrictions

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
    #20057
     webcraft
    Participant

    Thanks for your reply. I’ve gone over all the settings many times and can’t see what it could be. I’ve attached the WP login details to this email if you are able to have a quick look and let me know if you see anything obvious it’d be much appreciated.

    Admin Area: http://kc.webcraftclients.co.nz/wp-admin
    Username: webadmin
    Password: ItspUXHj3kRrnlQm

    Kind regards,
    David

    #20522
     Abe
    Keymaster

    A colleague of mine took care of you similar topic. please don’t create similar topics. https://archived.seventhqueen.com/forums/topic/urgent-checkout-page-wont-load

    Hi there!!! Help others from the community and mark any reply as solution if it solved your question. Mark as a solution
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